STRATEGY, STRUCTURE AND PROCESS IN THE PUBLIC SECTOR: A TEST OF THE MILES AND SNOW MODEL

STRATEGY, STRUCTURE AND PROCESS IN THE PUBLIC SECTOR: A TEST OF THE MILES AND SNOW MODEL
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公共部门的战略、结构和流程:里程和雪模型的检验

DOI:
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发表时间:
2009
期刊:
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通讯作者:
R. Walker
R. Walker
中科院分区:
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文献类型:
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作者:
R. Andrews;G. Boyne;Jennifer Law;R. Walker

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我们提出了 Miles 和 Snow (1978) 组织战略、结构和流程模型在公共部门的全面实证应用。我们通过区分战略制定和实施来完善模型,并将其应用于 90 个公共服务组织。尽管经验证据表明组织策略符合勘探者、防御者和反应者的迈尔斯和斯诺类别,但这些策略与组织结构(例如集中化)和流程(例如计划)之间的关系与他们的模型不太一致。得出公共管理理论和实践的结论。
We present a comprehensive empirical application of the Miles and Snow (1978) model of organizational strategy, structure and process to the public sector. We refine the model by distinguishing between strategy formulation and implementation, and applying it to 90 public service organizations. Although the empirical evidence shows that organizational strategies fit the Miles and Snow categories of prospector, defender and reactor, the relationship between these strategies and organizational structures (for example, centralization) and processes (for example, planning) is less consistent with their model. Conclusions are drawn for public management theory and practice.