Designing for Pragmatists and Fundamentalists: Privacy Concerns and Attitudes on the Internet of Things
Designing for Pragmatists and Fundamentalists: Privacy Concerns and Attitudes on the Internet of Things
复制标题
实用主义者和原教旨主义者的设计：物联网上的隐私问题和态度
DOI：
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发表时间：
2017
期刊：
影响因子：
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通讯作者：
N. Andrade
中科院分区：
文献类型：
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作者：
Lesandro Ponciano;Pedro Barbosa;F. Brasileiro;Andrey Brito;N. Andrade
物联网（IoT）系统引起了人们的热情和关注。热情来自于它们在人们日常生活中的效用，而担忧可能与隐私问题有关。通过使用两个物联网系统作为案例研究，我们研究了用户的隐私信念、关注点和态度。我们关注四个主要方面：个人数据的收集、新信息的推断、与第三方的信息交换，以及系统特征带来的风险效用权衡。总共有113名巴西人回答了关于这些方面的调查。尽管他们的感知似乎依赖于环境，但也有反复出现的模式。我们的研究结果表明，物联网用户可以分为漠不关心者、原教旨主义者和实用主义者。他们中的大多数人都表现出实用主义的形象，认为隐私是受法律保障的权利。最涉及隐私的方面之一是与第三方交换个人信息。个体的感知风险与其在系统特征中的感知效用呈负相关。我们讨论了这些结果的实际意义，并提出了在设计物联网系统时应对隐私问题的启发式方法。
Internet of Things (IoT) systems have aroused enthusiasm and concerns. Enthusiasm comes from their utilities in people daily life, and concerns may be associated with privacy issues. By using two IoT systems as case-studies, we examine users' privacy beliefs, concerns and attitudes. We focus on four major dimensions: the collection of personal data, the inference of new information, the exchange of information to third parties, and the risk-utility trade-off posed by the features of the system. Altogether, 113 Brazilian individuals answered a survey about such dimensions. Although their perceptions seem to be dependent on the context, there are recurrent patterns. Our results suggest that IoT users can be classified into unconcerned, fundamentalists and pragmatists. Most of them exhibit a pragmatist profile and believe in privacy as a right guaranteed by law. One of the most privacy concerning aspect is the exchange of personal information to third parties. Individuals' perceived risk is negatively correlated with their perceived utility in the features of the system. We discuss practical implications of these results and suggest heuristics to cope with privacy concerns when designing IoT systems.