Measuring Organizational Performance: Towards Methodological Best Practice
Measuring Organizational Performance: Towards Methodological Best Practice
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DOI：
10.1177/0149206308330560
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发表时间：
2009-02
影响因子：
13.5
通讯作者：
Pierre J. Richard;T. Devinney;George S. Yip;G. Johnson
中科院分区：
文献类型：
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作者：
Pierre J. Richard;T. Devinney;George S. Yip;G. Johnson
组织绩效是管理研究中最重要的概念之一。回顾过去的研究揭示了组织绩效的多维概念，主要与利益相关者、异构产品市场环境和时间相关。对绩效可操作性的回顾凸显了普遍接受的衡量实践在利用这种多维性方面的有效性有限。解决这些发现需要研究人员（a）对绩效的性质拥有强有力的理论基础（即确定哪些措施适合研究背景的理论）和（b）依靠关于措施性质的强有力的理论（即确定应组合哪些措施以及这样做的方法的理论）。所有关于绩效的管理研究都应该明确解决这两个要求。作者最后呼吁进行研究，使用多种衡量标准、纵向数据和替代方法论公式来检验三角测量，作为将研究背景与组织绩效衡量适当结合起来的方法。
Organizational performance is one of the most important constructs in management research. Reviewing past studies reveals a multidimensional conceptualization of organizational performance related predominately to stakeholders, heterogeneous product market circumstances, and time. A review of the operationalization of performance highlights the limited effectiveness of commonly accepted measurement practices in tapping this multidimensionality. Addressing these findings requires researchers to (a) possess a strong theoretical rationale on the nature of performance (i.e., theory establishing which measures are appropriate to the research context) and (b) rely on strong theory as to the nature of measures (i.e., theory establishing which measures should be combined and the method for doing so). All management research on performance should explicitly address these two requirements. The authors conclude with a call for research that examines triangulation using multiple measures, longitudinal data and alternative methodological formulations as methods of appropriately aligning research contexts with the measurement of organizational performance.