Out of sight, out of mind: Power-holders feel responsible when anticipating face-to-face, but not digital contact with others
Out of sight, out of mind: Power-holders feel responsible when anticipating face-to-face, but not digital contact with others
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DOI：
10.1016/j.chb.2020.106472
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发表时间：
2020-11-01
影响因子：
9.9
通讯作者：
Pummerer, Lotte
中科院分区：
文献类型：
--
作者：
Scholl, Annika;Sassenberg, Kai;Pummerer, Lotte
如今，组织中的掌权者和下属经常通过计算机中介（而不是面对面）的沟通进行协作。这种联系方式提供了许多好处，但也可能影响协作伙伴如何理解自己的角色：掌权者是否会感到有责任照顾他或她的下属——尽管他/她预计只会以虚拟方式而不是亲自与这些下属会面？由于他们的独立性，当权者往往似乎专注于并追随自己的个人利益，而忽视了对他人的责任——当期待数字（而不是面对面）接触时，这种情况尤其可能发生，因为前者会让其他人看起来不太亲近。目前的工作测试了这个想法，汇集了数字协作、社会权力和社会关系距离的方法。两项实验的结果表明，当权者（与无权者相比）在预期面对面（而非数字）接触时会认为对他人有更多责任。因此，研究结果表明，接触类型对社会认知具有有意义的影响，并强调了在组织层次结构中预测数字接触的潜在挑战。
Nowadays, power-holders and subordinates in organizations often collaborate via computer-mediated (rather than face-to-face) communication. Such means of contact provide many benefits, but could also influence how collaboration partners understand their roles: Will a power-holder feel responsible for taking care of his or her subordinates-though s/he anticipates meeting these subordinates only virtually, but not in person? Due to their independence, power-holders often seem to concentrate on and follow their own personal interests while neglecting their responsibility for others-which could be especially likely when expecting digital (rather than face-to-face) contact, because the former makes others seem less socially close. The present work tested this idea, bringing together approaches on digital collaboration, social power, and distance in social relationships. Results from two experiments showed that power-holders (compared to the powerless) perceived more responsibility for others when anticipating face-to-face (but not digital) contact. As such, the findings suggest that type of contact asserts a meaningful influence on social perception and highlight a potential challenge of anticipating digital contact in organizational hierarchies.