Designing a Unified Cloud Log Analytics Platform

Designing a Unified Cloud Log Analytics Platform
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设计统一的云日志分析平台

DOI:
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发表时间:
2016
期刊:
International Conference on Collaboration Technologies and Systems
影响因子:
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通讯作者:
Mark C. Detweiler
Mark C. Detweiler
中科院分区:
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文献类型:
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作者:
Maoyuan Sun;G. Convertino;Mark C. Detweiler

文献摘要

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云日志提供了前所未有的机会来了解云应用程序中的用户行为并推进工程、用户体验和业务实践。目前,具有相关基于角色的问题的不同利益相关者使用不同的工具进行日志分析,但他们都有改进同一应用程序的目标,并且需要共享日志分析来做出有关应用程序改进的决策。我们提出了一个统一的云日志分析平台。设计这样的平台具有挑战性,因为它不仅需要利用不同利益相关者之间共享的概念,还需要支持特定于角色的分析。在本文中,我们提出了日志分析的概念框架并展示了其实用性。然后,我们提出了原型的设计和评估,该原型实现了框架并应用可视化以允许不同的非技术利益相关者执行日志分析。最后我们总结了经验教训,为未来的工作提供参考。
Cloud logs offer unprecedented opportunities to understand user behaviors in cloud applications and advance practices in engineering, user experience, and business. Currently, different stakeholders with relevant role-based questions use different tools for log analysis, but they share the goal of improving the same application and need to share log analyses to make decisions about application improvements. We propose a unified cloud log analytics platform. Designing such a platform is challenging because it needs to not only draw on concepts shared among different stakeholders, but also to support role-specific analyses. In this paper, we propose a conceptual framework for log analysis and show its usefulness. Then we present the design and evaluation of a prototype that implements the framework and applies visualizations to allow different non-technical stakeholders to perform log analytics. We conclude with lessons learned to inform future work.