Gender, Sexual Orientation, and Workplace Incivility: Who Is Most Targeted and Who Is Most Harmed?
Gender, Sexual Orientation, and Workplace Incivility: Who Is Most Targeted and Who Is Most Harmed?
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DOI：
10.3389/fpsyg.2016.00565
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发表时间：
2016
影响因子：
3.8
通讯作者：
Miner KN
中科院分区：
文献类型：
--
作者：
Zurbrügg L;Miner KN
学者们提出，工作场所对受压迫社会群体成员的人际歧视已经变得隐蔽和微妙，而不是公开和明确，这种经历会给目标带来负面结果。本研究通过考察工作场所不文明行为（一种看似无害的人际虐待形式）的经验和后果来检验这一命题，这种行为基于性别、性取向及其交叉点。 1,300 名学术教师（52% 为男性，86% 为白人）参与了一项在线调查研究，评估他们在工作场所不文明行为、工作压力、工作满意度、工作身份中心性和人口统计方面的经历。结果显示，性少数女性报告的工作场所不文明行为最高。调查结果还显示，女性的工作满意度低于男性，异性恋者的工作压力更大，工作身份中心性也比不文明程度更高的性少数群体更低。因此，性少数群体的地位缓冲了不文明行为对性少数群体的负面影响。这些发现表明性少数群体在面对工作中的人际压力时具有弹性。
Scholars have proposed that interpersonal workplace discrimination toward members of oppressed social groups has become covert and subtle rather than overt and explicit and that such experiences lead to negative outcomes for targets. The present study examined this proposition by examining experiences and consequences of workplace incivility—a seemingly harmless form of interpersonal maltreatment—based on gender, sexual orientation, and their intersection. A sample of 1,300 academic faculty (52% male, 86% White) participated in an online survey study assessing their experiences of workplace incivility, job stress, job satisfaction, job identity centrality, and demographics. Results showed that sexual minority women reported the highest levels of workplace incivility. Findings also revealed that women reported lower job satisfaction than men and that heterosexuals reported higher job stress and lower job identity centrality than sexual minorities with higher levels of incivility. Thus, sexual minority status buffered the negative effects of incivility for sexual minorities. These findings point to the resiliency of sexual minorities in the face of interpersonal stressors at work.