Practical Method of Improving the Teamwork of Engineering Students Using Team Contracts to Minimize Conflict Situations
Practical Method of Improving the Teamwork of Engineering Students Using Team Contracts to Minimize Conflict Situations
复制标题
利用团队合同减少冲突情况提高工科学生团队合作的实用方法
作者：
M. L. Pertegal;Andrés Fuster;María Luisa Rico;J. Azorín;A. Jimeno
教育模式正在结合各种方法，根据公司的信息技术要求，培训学生的团队合作技能。冲突管理是有效团队合作的关键。本文提出了一种方法，以提高学生的组织，团队合作和冲突管理技能。这种方法包括简短的领导和管理风格的培训，以最少的额外工作，然后签署概述小组规则的团队合同，并促进假设责任。实验结果表明，该方法降低了冲突率，改善了群体沟通，间接提高了工作群体的满意度、责任感和动力。因此，学生的整体学习成绩得到了提高，无论是作为一个群体还是作为个人。
Educational models are incorporating methodologies to train students in teamwork skills in response to companies’ information technology (IT) requirements. Conflict management is the key to effective teamwork. This paper proposes a method to improve students’ organization, teamwork, and conflict management skills. This method consists of brief training on leadership and management styles, with minimal extra work, followed by the signing of team contracts that outline group rules, and promoting the assumption of responsibilities. The experimental results showed that this method reduced conflict rates, improved group communication and indirectly improved satisfaction, and responsibility and motivation in work groups. Consequently, students’ overall academic performance improved, both as a group and as individuals.