Positive and negative contamination in user interactions
Positive and negative contamination in user interactions
复制标题
用户交互中的正面和负面污染
DOI：
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发表时间：
2017
期刊：
影响因子：
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通讯作者：
P. Childs
中科院分区：
文献类型：
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作者：
Weston L. Baxter;M. Aurisicchio;R. Mugge;P. Childs
本文的目的是提出污染的相互作用作为一种设计构造。由于先前的使用，与对象的交互可以被积极地、中性地或消极地改变。在这种情况下，相互作用偏离了设计条件，被称为被污染。这一点特别重要，因为物体，无论是物理的还是非物理的，都有多种用途或在用户之间共享。我们提出了一个本体论模型的基础上，审查的文献和用户体验的分析污染的互动。该模型概述了污染相互作用的过程，包括驱动因素和结果。在负面的情况下，污染可能导致消费者误用，负面体验或完全避免对象。积极污染则会产生相反的效果，即可用性会增加，用户会报告更多积极的体验，用户会寻找或珍惜对象。总之，该模型提出了一种在设计过程中理解和解决污染的方法，以创建和维护有意义的体验。
The purpose of this paper is to present contaminated interaction as a design construct. Interactions with an object can be altered, positively, neutrally or negatively, due to some prior use. In such cases, the interaction departs from the designed condition and is said to be contaminated. This is particularly significant as objects, physical or non-physical, have multiple uses or are shared amongst users. We propose an ontological model of contaminated interaction based on a review of literature and an analysis of user experiences. The model outlines the process of contaminated interaction including the drivers and outcomes. In a negative context, contamination can lead to consumers misusing, negatively experiencing, or avoiding the object altogether. Positive contamination sees the opposite effect in which usability can increase, users report more positive experiences and users seek out or cherish the object. Together, this model presents an approach to understanding and addressing contamination in the design process to enable the creation and maintenance of meaningful experiences.