COVID-19 highlights the issues facing blind and visually impaired people in accessing data on the web
COVID-19 highlights the issues facing blind and visually impaired people in accessing data on the web
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DOI：
10.1145/3430263.3452432
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发表时间：
2021-04
期刊：
影响因子：
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通讯作者：
A. Siu;Danyang Fan;Gene S.-H. Kim;Hrishikesh V. Rao;Xavier Vazquez;Sile O'Modhrain;Sean Follmer
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文献类型：
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作者：
A. Siu;Danyang Fan;Gene S.-H. Kim;Hrishikesh V. Rao;Xavier Vazquez;Sile O'Modhrain;Sean Follmer
在 COVID-19 大流行期间，网络上的数据传播对于公众的反应至关重要。我们假设数据的日益突出可能会加剧盲人和视障者 (BVI) 社区的可访问性差距，并暴露新的不平等现象。我们讨论了 2020 年 6 月至 9 月期间对英属维尔京群岛人进行的一项数据可访问性调查 (n=127) 和一项背景调查 (n=12) 的结果。94% 的调查受访者对及时获取准确的 COVID-19 数据表示担忧。参与者描述了他们在大流行爆发初期如何遇到广泛的无法进入的情况，以及宣传工作和通过广泛的来源补充他们的访问如何帮助满足他们的需求。通过研究英属维尔京群岛用户如何与可访问的 COVID-19 数据仪表板进行交互，我们观察了数据素养、信心和方式偏好对用户策略和要点的影响。我们在这一关键时期的观察使我们了解了危机时期访问或无法访问对英属维尔京群岛社区的影响，以及对改进可用于在网络上传播数据驱动信息的技术和方式的重要影响。
During the COVID-19 pandemic, dissemination of data on the web has been vital in shaping the public's response. We postulated the increased prominence of data might have exacerbated the accessibility gap for the Blind and Visually Impaired (BVI) community and exposed new inequities. We discuss findings from a survey (n=127) on data accessibility followed by a contextual inquiry (n=12) of BVI people conducted between June and September 2020. 94% of survey respondents had concerns about accessing accurate COVID-19 data in a timely manner. Participants described how they encountered broad inaccessibility at early onset of the pandemic, and how advocacy efforts and complimenting their access with a wide range of sources helped fulfill their needs. By examining how BVI users interact with accessible COVID-19 data dashboards, we observed the effect of data literacy, confidence, and modality preferences on user strategies and takeaways. Our observations during this critical period provide an understanding of the impact access or inaccess has on the BVI community in a time of crisis and important implications for improving the technologies and modalities available to disseminate data-driven information accessibly on the web.