Identifying opportunities for inpatient-centric technology

Identifying opportunities for inpatient-centric technology
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识别以住院患者为中心的技术的机会

DOI:
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发表时间:
2010
期刊:
International Health Informatics Symposium
影响因子:
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通讯作者:
Desney S. Tan
Desney S. Tan
中科院分区:
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文献类型:
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作者:
Meredith M. Skeels;Desney S. Tan

文献摘要

被引文献

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从以疾病为中心的护理模式到以患者为中心的模式的演变为超越设计技术以支持医疗专业人员提供了机会,以支持患者。在这项工作中,我们在几个医院病房对16名住院患者和5名访客进行了访谈,以发现改善住院体验的机会。研究结果表明,重新设计的呼叫按钮系统,可以改善护患沟通和缓解焦虑。提供有关整体进展和即将发生的事件的信息可以帮助患者在一个令人沮丧的环境中保持自主感。通过信息获取帮助患者更多地了解自己的健康状况,可以增强对健康的主人翁感。促进社会联系的技术可以帮助患者实际上摆脱孤立的医院环境。最后,新的互动技术可以使这一独特的人群更容易获得技术。
The evolution from a disease-centered model of care to a more patient-centered model presents opportunities for going beyond designing technology to support medical professionals to encompass supporting patients as well. In this work, we conducted interviews with 16 inpatients and 5 visitors in several hospital wards to uncover opportunities for improving the inpatient experience. Findings suggest that a redesign of the call button system could improve nurse-patient communication and relieve anxiety. Providing information about overall progress and upcoming events could help patients maintain a sense of autonomy in a disempowering environment. Helping patients learn more about their health through information access could lead to a greater sense of ownership over health. Technology promoting social connectedness could help patients virtually escape the isolating hospital environment. Finally, novel interaction techniques could make technology more accessible to this unique population.