Today's virtual teams: Adapting lessons learned to the pandemic context

Today's virtual teams: Adapting lessons learned to the pandemic context
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DOI:
10.1016/j.orgdyn.2020.100777
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发表时间:
2021-04-02
影响因子:
2
通讯作者:
Salas, Eduardo
Salas, Eduardo
中科院分区:
管理学4区
文献类型:
--
作者:
Feitosa, Jennifer;Salas, Eduardo

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Today’s virtual teams: Adapting lessons learned to the Pandemic context Wake up, roll out of bed. No need to change from your pajamas. Make an extra strong coffee. Change the kids and get breakfast ready. Take the trash out. Check your calendar to make sure you can first skim the news. While checking LinkedIn, another status update from a colleague that has been furloughed. Change your Zoom background to something fun since your first meeting is just a check-in with your small team. Mute your microphone because your dog starts barking. Unmute to provide some insight to show you are still connected. Stop your video, so you can answer your kid’s math question. Finally, start going down your long list of emails, in order, to avoid answering unnecessary emails. You have got the most pressing emails out of the way and the video conference ended. Oh! Your next meeting is not for another 30 minutes. Maybe it’s time to shower. Wow! It’s only 10: 15am. Another long day ahead. This is a typical start to the day of your now virtual team member. COVID-19 has dramatically changed organizations, family dynamics, and teamwork. According to Gallup, the number of Americans working remotely jumped from 3.4% who were part-time in the beginning of this year to now 43% full-time remote workers, all by the first week of April. Can we still apply what we know about virtual teams? Probably not. Researchers have highlighted five main challenges that ordinary virtual teams face. Considering the current situation, we will revisit these original challenges to contextualize them with the goal of helping managers better navigate these unprecedented times. Table 1 summarizes these takeaways while providing action items for managers under these circumstances.