NHS Inquiries and Investigations; an Exemplar in Peculiarity and Assumption

NHS Inquiries and Investigations; an Exemplar in Peculiarity and Assumption
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NHS 询问和调查;

DOI:
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发表时间:
2019
期刊:
Political quarterly (London. 1930. Print)
影响因子:
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通讯作者:
S. Ryan
S. Ryan
中科院分区:
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文献类型:
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作者:
S. Ryan

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很少有研究关注失去亲人的家庭如何经历NHS的询问和调查。尽管存在这种差距,但人们一致认为,这些过程为家庭提供了宣泄。根据我个人在我们儿子康纳·斯巴罗霍克去世后五年期间对NHS进行调查的经验,我认为宣泄的假设是错误的,它会抹去劳工家庭在这些过程中承担的相当大的情感责任。我进一步质疑,询问或调查是否是追究利益相关者责任的有效方式。我以两点作为总结;第一,需要进行定性研究,以更好地了解失去亲人的家庭的询问和调查经历;第二,支持询问的“经验教训”客观应该被“导致明显的变化”取代,这是家庭通常希望看到的。
There is little research focusing on how bereaved families experience NHS inquiries and investigations. Despite this gap, there is a consistent assumption that these processes provide families with catharsis. Drawing on my personal experiences of NHS investigations over a five year period after the death of our son, Connor Sparrowhawk, I suggest the assumption of catharsis is misplaced and works to erase the considerable emotional ‘accountability’ labour families undertake during these processes. I further question whether inquiries or investigations are an effective way of holding stakeholders to account. I conclude with two points; first, qualitative research is needed to better understand bereaved family experiences of inquiries and investigations and second, the ‘lessons learned’ objective underpinning inquiries should be replaced with ‘leading to demonstrable change’ which is what families typically want.