Proposing Co-Design of Personas as a Method to Heighten Validity and Engage Users: A Case from Higher Education
Proposing Co-Design of Personas as a Method to Heighten Validity and Engage Users: A Case from Higher Education
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提出角色模型联合设计作为提高有效性和吸引用户的方法:高等教育案例
DOI:
10.4018/ijskd.2016100104
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发表时间:
2016
期刊:
影响因子:
--
通讯作者:
T. Jensen
中科院分区:
文献类型:
--
作者:
C. Albrechtsen;M. Pedersen;N. F. Pedersen;T. Jensen
This paper proposes co-designing personas with users as a strategy to overcome a challenge inherent in the design of personas or fictitious users: On one hand, personas should appear realistic and believable as individuals, and on the other hand, personas should represent a broader range of users. By involving empirical users in all parts of the process of persona design, the risk of creating personas that are too stereotypical is minimized, as the participating users enrich the data on which the personas are based with up-to-date and firsthand contextual knowledge. Advantages of co-designing personas with users is illustrated by a case from higher education in which personas were co-designed with students as part of a project aiming at designing a smartphone application for Master's thesis students.