Participatory Research Principles in Human-Centered Design: Engaging Teens in the Co-Design of a Social Robot
Participatory Research Principles in Human-Centered Design: Engaging Teens in the Co-Design of a Social Robot
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DOI：
10.3390/mti3010008
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发表时间：
2019-03-01
影响因子：
2.5
通讯作者：
Rose, Emma
中科院分区：
文献类型：
--
作者：
Bjorling, Elin;Rose, Emma
社交机器人正在成为各种弱势群体的重要干预手段。然而，让参与者以符合道德、有意义和严谨的方式参与社交机器人的设计可能是具有挑战性的。目前人与机器人交互的许多方法依赖于实验室的做法，通常是实验性的，而且许多时候涉及欺骗，这可能会侵蚀对脆弱人群的信任。因此，在这篇文章中，我们分享了我们以人为中心的设计方法，基于参与式方法，使用了一个项目的三年数据，该项目旨在设计和开发一个社交机器人，以改善青少年的心理健康。我们提供了项目中的三个方法案例，描述了从青少年人群中收集上下文有效数据的创造性和适龄方法。具体的技术包括设计研究、剧本和剧本写作、原型制作，以及作为操作员和合作演员的青少年。在每种情况下，我们都描述了该方法及其实现，并讨论了其潜在的优点和局限性。最后，我们对这些方法进行了定位，提出了一套建议的参与性研究原则，这些原则可能适合于设计适用于弱势群体的新技术。
Social robots are emerging as an important intervention for a variety of vulnerable populations. However, engaging participants in the design of social robots in a way that is ethical, meaningful, and rigorous can be challenging. Many current methods in human-robotic interaction rely on laboratory practices, often experimental, and many times involving deception which could erode trust in vulnerable populations. Therefore, in this paper, we share our human-centered design methodology informed by a participatory approach, drawing on three years of data from a project aimed to design and develop a social robot to improve the mental health of teens. We present three method cases from the project that describe creative and age appropriate methods to gather contextually valid data from a teen population. Specific techniques include design research, scenario and script writing, prototyping, and teens as operators and collaborative actors. In each case, we describe the method and its implementation and discuss the potential strengths and limitations. We conclude by situating these methods by presenting a set of recommended participatory research principles that may be appropriate for designing new technologies with vulnerable populations.