Curiosity to cupboard: self reported disengagement with energy use feedback over time
Curiosity to cupboard: self reported disengagement with energy use feedback over time
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对橱柜的好奇心：自我报告随着时间的推移与能源使用反馈的脱离
DOI：
10.1145/2541016.2541025
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发表时间：
2013
影响因子：
6.7
通讯作者：
M. Brereton
中科院分区：
文献类型：
--
作者：
Stephen Snow;L. Buys;P. Roe;M. Brereton
这篇文章讨论了在一项关于家庭能源使用反馈(生态反馈)的研究中的发现，在这种新鲜感消失之后很久。为了弥补研究中的四个重要知识空白，我们探索了更长时间范围内的生态反馈，重点关注反馈对用户没有持久好处的实例，而不是何时对用户有持久好处。根据对澳大利亚家庭的23次半结构化访谈，我们发现，随着时间的推移，最初的高参与度被不感兴趣、忽视，在某些情况下，技术故障所取代。此外，关于反馈的“目的”的先入为主的观念被发现影响了使用。我们建议以几种方式扩大生态反馈的询问范围，并描述生态反馈如何更好地支持“维护阶段”的决策，即一旦最初的新颖性消失，可能是长期参与的关键。
This paper discusses findings made during a study of energy use feedback in the home (eco-feedback), well after the novelty has worn off. Contributing towards four important knowledge gaps in the research, we explore eco-feedback over longer time scales, focusing on instances where the feedback was not of lasting benefit to users rather than when it was. Drawing from 23 semi-structured interviews with Australian householders, we found that an initially high level of engagement gave way over time to disinterest, neglect and in certain cases, technical malfunction. Additionally, preconceptions concerned with the "purpose" of the feedback were found to affect use. We propose expanding the scope of enquiry for eco-feedback in several ways, and describe how eco-feedback that better supports decision-making in the "maintenance phase", i.e. once the initial novelty has worn off, may be key to longer term engagement.
影响因子：
9
作者：
Hargreaves, Tom;Nye, Michael;Burgess, Jacquelin
通讯作者：
Burgess, Jacquelin