Linking Platforms, Practices, and Developer Ethics: Levers for Privacy Discourse in Mobile Application Development
Linking Platforms, Practices, and Developer Ethics: Levers for Privacy Discourse in Mobile Application Development
复制标题
链接平台、实践和开发者道德：移动应用开发中隐私话语的杠杆
DOI：
10.1007/s10551-017-3504-8
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发表时间：
2019-03-01
影响因子：
6.1
通讯作者：
Greene, Daniel
中科院分区：
文献类型：
--
作者：
Shilton, Katie;Greene, Daniel
隐私是移动终端生态系统中企业社会责任的关键挑战。移动的应用程序公司可以收集关于其消费者的粒度和基本上不受管制的数据，并且必须就如何以及是否收集、存储和共享这些数据做出道德决策。本文对移动的应用程序开发者论坛进行了话语分析，以发现隐私对话作为更大的道德辩论的代表，在开发过程中何时以及如何出现。它发现，在线论坛可以成为道德审议的有用空间，因为开发人员使用这些空间来定义，讨论和证明他们的价值观。它还发现，移动的开发中的道德讨论是由工作实践引起的，这些实践在iOS和Android之间有很大差异，这是当今两大移动的平台。对于教育工作者、监管机构和管理人员来说，这些工作实践提供了一个有价值的切入点，他们有兴趣鼓励在移动的开发中进行更多的道德讨论和审议。但是，虽然隐私对话的触发器在平台之间有很大的不同，但最终隐私的理由是相似的。这两个平台的开发人员都使用道德和警示故事、道德评价以及工具和技术合理化来证明隐私作为移动的开发价值的合理性和合法性。理解这三种形式的隐私辩护对于希望在移动的开发中促进道德实践的教育者、监管者和管理者是有用的。
Privacy is a critical challenge for corporate social responsibility in the mobile device ecosystem. Mobile application firms can collect granular and largely unregulated data about their consumers, and must make ethical decisions about how and whether to collect, store, and share these data. This paper conducts a discourse analysis of mobile application developer forums to discover when and how privacy conversations, as a representative of larger ethical debates, arise during development. It finds that online forums can be useful spaces for ethical deliberations, as developers use these spaces to define, discuss, and justify their values. It also discovers that ethical discussions in mobile development are prompted by work practices which vary considerably between iOS and Android, today's two major mobile platforms. For educators, regulators, and managers interested in encouraging more ethical discussion and deliberation in mobile development, these work practices provide a valuable point of entry. But while the triggers for privacy conversations are quite different between platforms, ultimately the justifications for privacy are similar. Developers for both platforms use moral and cautionary tales, moral evaluation, and instrumental and technical rationalization to justify and legitimize privacy as a value in mobile development. Understanding these three forms of justification for privacy is useful to educators, regulators, and managers who wish to promote ethical practices in mobile development.