Board-level IT governance and organizational performance

Board-level IT governance and organizational performance
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DOI:
10.1057/ejis.2012.61
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发表时间:
2014-03
影响因子:
9.5
通讯作者:
Ofir Turel;C. Bart
Ofir Turel;C. Bart
中科院分区:
管理学3区
文献类型:
--
作者:
Ofir Turel;C. Bart

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对信息技术(IT)资源战略管理的研究主要集中在管理团队提供的监督,以此作为提高组织绩效的手段。近年来,董事会也增加了对IT事务的参与,各种理论观点表明,这种疏忽也有可能影响组织绩效。因此,本研究将管理信息系统的资源基础观和权变观点与公司治理理论相结合,并采用多种方法对董事会层面的IT治理(ITG)的关键影响因素和后果进行了研究。对从171名董事会成员收集的组织级数据进行的结构方程模型分析表明,董事会行使的ITG水平取决于组织的“IT使用模式”,以及对(A)快速可靠的IT和(B)新的创新IT的两个方面的需求。但是,研究结果进一步表明,应急方法可能不是最优的,因为它可能导致利用IT的新方法被忽视。无论现有的IT需求如何,董事会级别的高级别ITG都能提高组织绩效。这一现象通过适用性检查得到了解释。此外,内容分析和对董事会成员的结构化采访进一步丰富了这些见解。
Research on the strategic management of Information Technology (IT) resources has mostly focused on the oversight provided by the management team as a means to increase organizational performance. In recent years, boards of directors have also increased their involvement in IT matters, and various theoretical lenses suggest that this oversight too has the potential to influence organizational performance. Hence, this study synthesizes the resource-based and contingency views of MIS with corporate governance theories, and examines key antecedents and consequences of board-level IT governance (ITG) using a multi-method approach. Structural Equation Modelling analysis applied to organization-level data collected from 171 board members suggested that the level of ITG exercised by boards was contingent upon the organization's ‘IT use mode’, along the two dimensions of need for (a) fast and reliable IT, and (b) new innovative IT. But, the findings further suggested that the contingency approach may be suboptimal because it can cause new ways of leveraging IT to be ignored. High levels of board-level ITG, regardless of existing IT needs, increased organizational performance. This phenomenon was illuminated with applicability checks. Moreover, content analysis and structured interviews with board members further enriched these insights.