A structural analysis on relationships between Word-of-Mouth, Perceived Quality, Customer Satisfaction and Loyalty
A structural analysis on relationships between Word-of-Mouth, Perceived Quality, Customer Satisfaction and Loyalty
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口碑、感知质量、客户满意度和忠诚度之间关系的结构分析
DOI：
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发表时间：
2007
期刊：
影响因子：
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通讯作者：
T. Yamazaki
中科院分区：
文献类型：
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作者：
H. Suzuki;T. Yamazaki
