To empathise or not to empathise? Empathy and its limits in design
To empathise or not to empathise? Empathy and its limits in design
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DOI：
10.1016/j.destud.2019.10.007
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发表时间：
2019-11-01
期刊：
影响因子：
3.5
通讯作者：
Dong, Andy
中科院分区：
文献类型：
--
作者：
Heylighen, Ann;Dong, Andy
20 世纪 80 年代，为了区分设计领域与科学和人文学科而提出的价值观之一是同理心。从那时起，它已成为设计实践、研究和教育的一个重要主题。然而，哲学和认知科学的见解表明，同理心已成为一种设计意识形态，而不是适合判断设计解决方案在某些情况下对某些最终用户及其体验的某些方面的价值的原则。当它应用于设计时，往往会跳过两个重要的步骤：道德步骤和视角步骤。我们假设，通过解释体现在发展同理心过程中的作用，评估其适用性可以在理论上和实践中获得很多收获。 (C) 2019 Elsevier Ltd. 保留所有权利。
In the 1980s, one of the values advanced to distinguish the field of design from the sciences and the humanities was empathy. Since then it has become an important theme in design practice, research, and education. Insights from philosophy and cognitive science, however, suggest that empathy has become a design ideology rather than a principle suitable for judging the value of design solutions in some situations for some end-users and some aspects of their experience. When it is applied in design, two important steps tend to be skipped: an ethical and a perspectival one. Assessing its suitability, we hypothesise, has much to gain theoretically and practically from accounting for the role of embodiment in the process of developing empathy. (C) 2019 Elsevier Ltd. All rights reserved.