‘To be understood as to understand’: A readability analysis of public library acceptable use policies
‘To be understood as to understand’: A readability analysis of public library acceptable use policies
复制标题
“被理解为理解”：公共图书馆可接受使用政策的可读性分析
DOI：
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发表时间：
2019
期刊：
影响因子：
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通讯作者：
David McMenemy
中科院分区：
文献类型：
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作者：
Elaine Robinson;David McMenemy
可接受使用政策（AUP）是一种文件，说明用户在雇主、教育机构和公共图书馆等组织首次使用信息和通信技术（ICT）时必须同意的限制。AUPs列出了预期某人使用所提供的信通技术服务的可接受使用的参数，并应以明确和可理解的方式说明哪些行为将受到法律的制裁和限制未来使用的制裁。利用一系列标准的可读性测试，用于衡量如何理解的文件，本文探讨了如何可读的AUPs在英国公共图书馆的顾客在实践中。在管理公共图书馆服务的地方政府部门使用的206个AUP中，获得了200个AUP并进行了一系列可读性测试程序。四个可读性测试用于分析：Flesch阅读容易度，Coleman-Liau指数，Gunning雾指数和SMOG等级。对所有AUP进行的所有四项可读性测试的结果都提出了重大问题。对于Flesch的阅读轻松度评分，只有5.5%的AUP得分在标准可读性水平或更高水平（60+），8%的AUP得分在非常高的难度水平，类似于一篇科学文章。同样，对于SMOG，200名AUP中只有7.5%的得分达到推荐的10分。同样，很少有AUP得分达到推荐给普通观众的Gunning Fog指数（11.5%）或Coleman-Liau指数（2%）。由于可读性的这种可变性，平均AUP作为合同顾客必须同意的目的的适用性可能会受到质疑。本文首次对图书馆AUP的可读性进行了分析。建议如何公共图书馆服务可以改善这方面的做法。
Acceptable Use Policies (AUPs) are documents stating the limitations users must agree to when first accessing information and communications technologies (ICTs) in organisations, such as employers, educational institutions and public libraries. AUPs lay out the parameters of acceptable use expected of someone accessing the ICT services provided, and should state in clear and understandable terms what behaviours will attract sanctions, both legal and in terms of restricting future access. Utilising a range of standard readability tests used to measure how understandable documents are, the paper investigates how readable the AUPs presented to public library patrons in the UK are in practice. Of the 206 AUPs in use across the local government departments who manage public library services 200 were obtained and subjected to a range of readability testing procedures. Four readability tests were used for analysis: the Flesch Reading Ease, the Coleman-Liau Index, the Gunning Fog Index and the SMOG Grade. Results for all four readability tests administered on all AUPs raise significant questions. For the Flesch Reading Ease score only 5.5% of AUPs scored at the standard readability level or higher (60+), and 8% scored at a very high level of difficulty akin to a piece of scientific writing. Similarly, for SMOG, only 7.5% of the 200 AUPs scored at the recommended level of 10. Likewise, very few AUPs scored at levels recommended for a general audience with either the Gunning Fog Index (11.5%) or the Coleman-Liau Index (2%). With such variability in readability, the fitness for purpose of the average AUP as a contract patrons must agree to can be called into question. This paper presents the first ever analysis of the readability of library AUPs in the literature. Recommendations are made as to how public library services may improve this aspect of practice.
监管英国公共图书馆的互联网访问和内容：MAIPLE 项目的调查结果
影响因子：
1.7
作者：
Spacey R
通讯作者：
Spacey R