Diversity and creativity in work groups: A dynamic perspective on the affective and cognitive processes that link diversity and performance.
Diversity and creativity in work groups: A dynamic perspective on the affective and cognitive processes that link diversity and performance.
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DOI：
10.1093/acprof:oso/9780195147308.003.0003
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发表时间：
2003
期刊：
影响因子：
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通讯作者：
Frances J. Milliken;Caroline A. Bartel;Terri R. Kurtzberg
中科院分区：
文献类型：
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作者：
Frances J. Milliken;Caroline A. Bartel;Terri R. Kurtzberg
本章对多样性在工作组创造力中的作用提出了一个全面的视角。作者讨论了与创造力相关的不同形式的多样性，并开发了一个概念模型，说明多样性可能如何影响工作组的早期运作，重点是多样性如何影响成员对彼此的情感反应以及他们使用的认知过程。本章指出，多样性可能会对情绪反应和认知过程产生负面影响，在群体互动的早期形成阶段，群体成员之间的差异可能会成为冲突和挫折的来源，这可能会延续到随后的操作和表现阶段。作者试图展示这些早期互动如何与绩效反馈和团队自我监控活动等变量相结合，影响工作组随后的互动及其创造性表现，并讨论了他们的动态过程模型对未来工作组创造力研究的影响。
This chapter presents a comprehensive perspective on the role of diversity in work group creativity. The authors discuss different forms of diversity relevant to creativity and develop a conceptual model of how diversity might affect a work group's early functioning, focusing on how diversity may influence members' affective reactions to one another as well as the cognitive processes they use. The chapter notes that diversity can have negative effects on both emotional reactions and cognitive processes, and that differences among group members can be sources of conflict and frustration in the early formative phases of group interaction, and this can carry over to subsequent operational and performance phases. The authors attempt to show how these early interactions combine with variables such as performance feedback and a group's self-monitoring activities, to affect a work group's subsequent interactions and its creative performance, and they discuss implications of their dynamic process model for future research on work group creativity.(PsycInfo Database Record (c) 2023 APA, all rights reserved)