Antecedents and consequences of social media fatigue

Antecedents and consequences of social media fatigue
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社交媒体疲劳的前因和后果

DOI:
10.1016/j.ijinfomgt.2019.05.021
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发表时间:
2019-10-01
影响因子:
21
通讯作者:
Pallesen, Stale
Pallesen, Stale
中科院分区:
管理学1区
文献类型:
--
作者:
Dhir, Amandeep;Kaur, Puneet;Pallesen, Stale

文献摘要

被引文献

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先前的文献表明,社交媒体用户越来越多地经历社交媒体疲劳。直到最近,学者们才开始进行实证研究,调查其前因和结果,以更好地了解疲劳对社交媒体用户的影响。为了进一步了解这一点,本研究对1552名用户进行了横断面调查。应用应力-应变-结果(SSO)理论框架来检验隐私问题、自我披露、父母调解策略和社交媒体使用导致的学习成绩下降是否与社交媒体疲劳相关。我们考虑了两种形式的疲劳,即由于使用社交网站(SNS)和移动即时通讯(MIM)而产生的疲劳。研究结果表明,隐私担忧、自我披露、父母鼓励和担忧与社交网络和MIM疲劳呈显著正相关。父母的许可和监督与疲劳无关,或者关系不大。此外,SNS和MIM疲劳与社交媒体使用导致的学业下降趋势呈正相关。社交媒体疲劳的前因和后果对于SNS和MIM用户是相似的。此外,学生认为父母对他们使用MIM的态度更开放,他们在MIM上的自我表露高于社交媒体。该研究的结论对从业人员、政策制定者和服务设计者具有重要意义。
Prior literature suggests that social media users are increasingly experiencing social media fatigue. Only recently have scholars undertaken empirical studies to investigate its antecedents and outcomes to better understand the impact of fatigue on social media users. To further this understanding, the present study has conducted a cross-sectional survey with 1552 users. The Stress-Strain-Outcome (SSO) theoretical framework is applied to examine if privacy concerns, self-disclosure, parental mediation strategies, and decrement in academic performance due to social media use correlate with social media fatigue. Two forms of fatigue are considered, namely, fatigue due to social networking site (SNS) and mobile instant messaging (MIM) use. The study results suggest that privacy concerns, self-disclosure, parental encouragement and worry significantly and positively correlate with SNS and MIM fatigue. Parental permission and parental monitoring are either not or lowly associated with fatigue. In addition to this, SNS and MIM fatigue positively correlated with the tendency to experience academic decrement due to social media use. The antecedents and consequences of social media fatigue were similar for SNS and MIM users. Moreover, students perceived their parents to be more open to their MIM use, and they had higher self-disclosure in MIM than in SNS. The study concludes with significant implications for practitioners, policy makers as well as service designers.