The effect of communication channels on dishonest behavior
The effect of communication channels on dishonest behavior
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DOI：
10.1016/j.socec.2015.06.006
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发表时间：
2015-10-01
影响因子：
1.6
通讯作者：
Lotz, Sebastian
中科院分区：
文献类型：
--
作者：
Conrads, Julian;Lotz, Sebastian
本研究探讨了不同的沟通渠道对不诚实行为的影响。我们依靠一个简单的说实话实验（即，反复抛硬币），让受试者通过距离和匿名性不同的交流渠道（面对面、实验室电话、实验室网络形式和家庭网络形式）报告他们的结果。我们发现，所有沟通渠道都存在不诚实行为，对待方式存在重大差异。对极端结果的报道，使回报最大化，增加了距离和匿名性。相反，部分说谎在距离和匿名性上减少。此外，我们发现性别缓和了这些影响，女性往往会推动这些结果。这些发现对现实世界沟通结构的设计具有重要意义，当诚实报告特别相关时，例如在保险索赔，税收目的的收入报告或劳动力市场的申请人筛选中。(C) 2015爱思唯尔公司版权所有。
The present research investigates the effects of various communication channels on dishonest behavior. We rely on a simple truth telling experiment (i.e., a repeated coin flip) and let subjects report their outcome through communication channels that differ in distance and anonymity (face-to-face, in lab telephone, in lab web-form, and home web-form). We find dishonest behavior across all communication channels, with important treatment differences. Reporting of extreme outcomes that maximize payoff increases in distance and anonymity. To the contrary, partial lying decreases in distance and anonymity. Furthermore, we find gender to moderate the effects and women tend to drive these results. The findings have important implications for the design of real-world communication structures that are relevant when honest reporting is particularly relevant, for example in insurance claims, income reports for tax purposes, or applicant screenings in labor markets. (C) 2015 Elsevier Inc. All rights reserved.