The Blended Learning Book: Best Practices, Proven Methodologies, and Lessons Learned

The Blended Learning Book: Best Practices, Proven Methodologies, and Lessons Learned
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2004-10
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通讯作者:
Josh Bersin
Josh Bersin
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作者:
Josh Bersin

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介绍。第一章:我们是怎么到这里的?混合学习的历史。基于技术的培训的演变。讲师指导的培训。基于大型机的培训。基于卫星的实时视频。 PC CD-ROM 时代。学习管理系统和 AICC 的开发。进入基于网络的培训:第一代。今天:多种选择。本章的经验教训。第二章:混合学习的业务。资源有限的问题。投资组合管理:识别高影响力的投资。项目组合分配。 “降低成本”计划的陷阱。高影响力计划。制定可衡量的目标。认证计划:一个特例。与业务目标保持一致。混合学习是一种强大的商业工具。本章的经验教训。第三章:混合学习设计概念。人们如何学习?精通的目标。六种学习模式。研究支持体验式学习的价值。混合工作:汤普森工作影响研究。文化目标:社会化和获得关注。企业培训的四种类型。跟踪和报告作为计划特征。本章的经验教训。第四章:经过验证的混合学习模型。混合学习的两种方法。五种具体的混合学习模型。本章的经验教训。第五章:选择混合模型的八个标准。标准 1:程序类型。标准 2:文化目标。标准 3:观众。标准 4:预算。标准 5:资源。标准 6:时间。标准 7:学习内容。标准 8:技术。本章的经验教训。第六章:制定预算。调整预算:定义问题的规模。计算每个学习者的成本。混合学习的经济学。预算的五个组成部分。实际成本:混合学习:什么有效研究。本章的经验教训。第七章:媒体选择:正确的混合。审查选择标准。十六种媒体类型。何时使用讲师指导的培训。何时使用在职练习。何时使用现场学习与自学。节目类型1:信息广播节目。计划类型 2:关键知识转移计划。计划类型 3:技能和能力计划。计划类型 4:认证技能和能力。媒体选择。本章的经验教训。第八章:内容开发。教学设计团队。典型的内容开发挑战。制定项目计划。教学计划。制定标准。使内容可重用。电子学习内容开发流程。与中小企业合作。开发网络研讨会或实时电子学习内容。开发工具。模拟。内容开发技巧和技术。外包内容开发。本章的经验教训。第九章:学习技术和基础设施。混合学习基础设施审查。使用和制定标准。您需要多少学习基础设施。您需要学习管理系统吗?低成本 LMS 方法。 LCMS 和开发工具。本章的经验教训。第十章:项目管理:启动、推出、支持。利用电子学习的挑战。查看计划时间表。计划启动。执行和管理支持。具体发布活动。持续营销。支持和运营。学习实验室。现场协调员。衡量和报告进展。与高层管理人员的沟通。与直线管理层的沟通。本章的经验教训。继续前进。为什么混合式学习如此重要。混合式学习的发展方向。附录。附录 A:案例研究和解决方案。附录 B:混合学习研究:财务概述。附录:C:案例研究业务策略。附录 D:计划清单。附录 E:媒体选择的八个标准。附录 F:十六种媒体类型和描述。附录 G:术语表。附录 H:课件和媒体精选样本。附录一:详细教学计划样本。关于作者。指数。菲佛出版物指南。
Introduction. Chapter One : How Did We Get Here? The History of Blended Learning. The Evolution of Technology-Based Training. Instructor-Led Training. Mainframe-Based Training. Satellite-Based Live Video. The PC CD-ROM Era. Development of Learning Management Systems and AICC. Enter Web-Based Training: The First Generation. Today: A Wide Range of Options. Lessons Learned in This Chapter. Chapter Two: The Business of Blended Learning. The Issue of Limited Resources. Portfolio Management: Identifying High-Impact Investments. Program Portfolio Allocation. The Trap of "Cost Reduction" Programs. High-Impact Programs. Creating Measurable Goals. Certification Programs: A Special Case. Alignment with Business Objectives. Blended Learning Is a Powerful Business Tool. Lessons Learned in This Chapter. Chapter Three: Blended Learning Design Concepts. How Do People Learn? The Goal of Mastery. Six Modes of Learning. Research Supports the Value of Experiential Learning. Blending Works: Thompson Job Impact Study. Cultural Goals: Socialization and Gaining Attention. The Four Types of Corporate Training. Tracking and Reporting as a Program Characteristic. Lessons Learned in This Chapter. Chapter Four: Proven Blended Learning Models. The Two Approaches to Blended Learning. Five Specific Blended Learning Models. Lessons Learned in This Chapter. Chapter Five: Eight Criteria for Selecting the Blending Model. Criterion 1: Program Type. Criterion 2: Cultural Goals. Criterion 3: Audience. Criterion 4: Budget. Criteriion 5: Resources. Criterion 6: Time. Criterion 7: Learning Content. Criterion 8: Technology. Lessons Learned in This Chapter. Chapter Six: Developing the Budget. Sizing the Budget: Define the Size of the Problem. Compute Cost Per Learner. Economics of Blended Learning. The Five Components of the Budget. Real Costs: The Blended Learning: What Works Study. Lessons Learned in This Chapter. Chapter Seven: Media Selection: The Right Blend. Review of the Selection Criteria. The Sixteen Media Types. When to Use Instructor-Led Training. When to Use On-the-Job Exercises. When to Use Live vs. Self-Study. Program Type 1: Information Broadcast Programs. Program Type 2: Critical Knowledge Transfer Programs. Program Type 3: Skills and Competency Programs. Program Type 4: Certified Skills and Competencies. Media Selection. Lessons Learned in This Chapter. Chapter Eight: Content Development. The Instructional Design Team. Typical Content Development Challenges. Developing a Program Plan. The Instructional Plan. Developing Standards. Making Content Reusable. e-Learning Content Development Process. Working with SMEs. Developing Webinar or Live e-Learning Content. Development Tools. Simulations. Content Development Tips and Techniques. Outsourcing Content Development. Lessons Learned in This Chapter. Chapter Nine: Learning Technology and Infrastructure. Review of Blended Learning Infrastructure. Using and Setting Standards. How Much Learning Infrastructure You Need. Do You Need an LMS at All? Low-Cost LMS Approaches. LCMS and Development Tools. Lessons Learned in This Chapter. Chapter Ten: Program Management: Launch, Rollout, Support. The Challenge of Utilizing e-Learning. Review the Program Schedule. Program Launch. Executive and Management Support. Specific Launch Events. Ongoing Marketing. Support and Operations. Learning Labs. Field Coordinators. Measuring and Reporting Progress. Communication with Upper Management. Communication with Line Management. Lessons Learned in This Chapter. Moving Forward. Why Blended Learning Is So Important. Where Blended Learning Is Going. Appendices. Appendix A: Case Studies and Solutions. Appendix B: Blended Learning Study: Financial Overview. Appendix: C: Case Study Business Strategies. Appendix D: Program Checklist. Appendix E: Eight Criteria for Media Selection. Appendix F: Sixteen Media Types and Descriptions. Appendix G: Glossary. Appendix H: Selected Samples of Courseware and Media. Appendix I: Sample Detailed Instructional Plan. About the Author. Index. Pfeiffer Publications Guide.