Zoom Exhaustion & Fatigue Scale
Zoom Exhaustion & Fatigue Scale
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DOI：
10.1016/j.chbr.2021.100119
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发表时间：
2021-08-01
期刊：
影响因子：
--
通讯作者：
Hancock, J.
中科院分区：
文献类型：
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作者：
Fauville, G.;Luo, M.;Hancock, J.
2020 年，视频会议从新鲜事物变成了必需品，由于世界各地的就地避难，视频会议的使用量猛增。然而，关于视频会议的心理影响和机制的学术研究很少，学者们需要工具来理解这种大规模的使用。本文介绍了 Zoom 疲惫和疲劳量表（ZEF 量表）的开发和验证。在一项定性研究中，我们根据之前有关媒体使用的工作制定了一套采访提示。这些访谈产生了 49 个涵盖多个维度的调查项目。我们对 395 名受访者进行了调查，并使用因素分析将项目数量从 49 个减少到 15 个，揭示了疲劳的五个维度：一般疲劳、社交疲劳、情绪疲劳、视觉疲劳和动机疲劳。最后，在基于2724名受访者的量表验证研究中，我们展示了量表整体和五个因素的信度，并通过两种方式证明了量表的效度。首先，Zoom 会议的频率、持续时间和突发性与较高程度的疲劳有关。其次，疲劳与对 Zoom 会议的消极态度有关。我们讨论了规模验证和扩展的未来方向。
In 2020, video conferencing went from a novelty to a necessity, and usage skyrocketed due to shelter-in-place throughout the world. However, there is a scarcity of academic research on the psychological effects and mechanisms of video conferencing, and scholars need tools to understand this drastically scaled usage. The current paper presents the development and validation of the Zoom Exhaustion & Fatigue Scale (ZEF Scale). In one qualitative study, we developed a set of interview prompts based on previous work on media use. Those interviews resulted in the creation of 49 survey items that spanned several dimensions. We administered those items in a survey of 395 respondents and used factor analyses to reduce the number of items from 49 to 15, revealing five dimensions of fatigue: general, social, emotional, visual, and motivational fatigue. Finally, in a scale validation study based on 2724 respondents, we showed the reliability of the overall scale and the five factors and demonstrated scale validity in two ways. First, frequency, duration, and burstiness of Zoom meetings were associated with a higher level of fatigue. Second, fatigue was associated with negative attitudes towards the Zoom meetings. We discuss future directions for validation and expansion of the scale.