Are Some Emotions Marked "Whites Only"? Racialized Feeling Rules in Professional Workplaces
Are Some Emotions Marked "Whites Only"? Racialized Feeling Rules in Professional Workplaces
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有些情绪是否被标记为“仅限白人”？
DOI：
10.1525/sp.2010.57.2.251
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发表时间：
2010
期刊：
影响因子：
3.2
通讯作者：
A. H. Wingfield
中科院分区：
文献类型：
--
作者：
A. H. Wingfield
许多关于组织中情绪工作的研究都集中在情绪工作再现性别不平等的方式上。然而，这些研究大多忽视了专业工作场所的种族特征，以及少数种族/族裔如何体验情绪工作。在这篇文章中，我研究如何规范的感觉规则，指导情绪表现在专业工作场所的种族化，而不是中立或客观的标准。基于对黑人专业人士的25次半结构化访谈，他认为情感规则对黑人工人有不同的影响，并最终加强了种族差异。这项研究有助于情绪工作的社会学文献，进一步发展情感表现的种族成分。关键词：感觉规则，情绪工作，种族，黑人专业人士，象征主义。
Much of the research on emotion work in organizations has focused on the ways in which emotional per- formance reproduces gender inequality. Yet, most of these studies overlook the racial character of professional workplaces and how emotion work is experienced by racial/ethnic minorities. In this article, I examine how the normative feeling rules that guide emotional performance in professional workplaces are racialized rather than neutral or objective criteria. Based on 25 semistructured interviews with black professionals, contend that feeling rules have different implications for black workers and ultimately reinforce racial difference. This research contributes to the sociological literature on emotion work by further developing the racial components of emotional performance. Keywords: feeling rules, emotion work, race, black professionals, tokenism.