I get it already! the influence of ChairBot motion gestures on bystander response
I get it already! the influence of ChairBot motion gestures on bystander response
复制标题
我已经明白了！
DOI：
10.1109/roman.2017.8172340
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发表时间：
2017
期刊：
影响因子：
--
通讯作者：
Wendy Ju
中科院分区：
文献类型：
--
作者：
H. Knight;Timothy Lee;Brittany Hallawell;Wendy Ju
一把重新布置的椅子怎么能说服你让它过去呢？这篇文章探讨了机器人椅子如何使用运动作为表达线索，与人在共享空间谈判通过。这项用户研究评估了三种手势在说服忙碌的参与者放过它方面的效果。这项参与者内部研究包括三个后续试验，其中一个人在站立的桌子上完成一个谜题，另一个人在机器人椅子上挤过去。测量的标准是参与者是否让开机器人的路。在不到一半的试验中，人们在参与活动时听从了机器人的建议。然而，主要的发现是，过度沟通会导致更多的阻碍行为，可能是因为这很烦人，或者因为人们想让椅子知道他们的位置(从社交角度讲)。在第一次试验中，在谈判通过时最有效的前后手势在第二次和第三次试验中效果最差。更微妙的停顿和稍微响亮但不那么咄咄逼人的左右手势，在后来的试验中更有可能被推迟，但在第一次试验中，没有一个参与者服从他们。结果表明，前后手势是传达机器人意图的最清晰的方式，然而，它们也证明了清晰和礼貌之间的沟通权衡，特别是当直接沟通与攻击性联系在一起的时候。机器人设计的要点是：一开始要信息量大，但以后要避免过度沟通。
How could a rearranging chair convince you to let it by? This paper explores how robotic chairs might negotiate passage in shared spaces with people, using motion as an expressive cue. The user study evaluates the efficacy of three gestures at convincing a busy participant to let it by. This within-participants study consisted of three subsequent trials, in which a person is completing a puzzle on a standing desk and a robotic chair approaches to squeeze by. The measure was whether participants moved out of the robot's way or not. People deferred to the robot in slightly less than half the trials as they were engaged in the activity. The main finding, however, is that over-communication cues more blocking behaviors, perhaps because it is annoying or because people want chairs to know their place (socially speaking). The Forward-Back gesture that was most effective at negotiating passage in the first trail was least effective in the second and third trial. The more subtle Pause and the slightly loud but less-aggressive Side-to-Side gesture, were much more likely to be deferred to in later trials, but not a single participant deferred to them in the first trial. The results demonstrate that the Forward-Back gesture was the clearest way to communicate the robot's intent, however, they also give evidence that there is a communicative trade-off between clarity and politeness, particularly when direct communication has an association with aggression. The takeaway for robot design is: be informative initially, but avoid over-communicating later.