Artificial Intelligence as a Public Service: Learning from Amsterdam and Helsinki
Artificial Intelligence as a Public Service: Learning from Amsterdam and Helsinki
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人工智能作为公共服务：向阿姆斯特丹和赫尔辛基学习
作者：
L. Floridi
2020年9月，赫尔辛基和阿姆斯特丹宣布推出开放的人工智能注册-世界上第一个提供此类服务的城市。人工智能寄存器描述了这两个城市使用人工智能应用程序的内容、地点和方式；如何评估算法的潜在偏见或风险；以及人类如何使用人工智能服务。本文考察了安全和透明度问题，讨论了在城市公共服务环境中实施人工智能的潜力，以及如何利用这一潜力来改善服务和公民体验。
In September 2020, Helsinki and Amsterdam announced the launch of their open AI registers—the first cities in the world to offer such a service. The AI registers describe what, where, and how AI applications are being used in the two municipalities; how algorithms were assessed for potential bias or risks; and how humans use the AI services. Examining issues of security and transparency, this paper discusses the potential for implementing AI in an urban public service setting and how this might be harnessed to improve services and citizens’ experiences.