Emotion in organizational judgment and decision making

Emotion in organizational judgment and decision making
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DOI:
10.1016/j.orgdyn.2019.02.004
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发表时间:
2020-01-01
影响因子:
2
通讯作者:
Lerner, Jennifer S.
Lerner, Jennifer S.
中科院分区:
管理学4区
文献类型:
--
作者:
Dorison, Charles A.;Klusowski, Joowon;Lerner, Jennifer S.

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近几十年来,情绪的科学研究已经蓬勃发展,现在已经成熟的研究结果应用于组织行为学。回顾现有的研究,我们确定了组织内判断和选择的三个关键见解。首先,情绪无处不在。它们可以有意识和无意识地渗透到判断和选择中,有时是有害的,有时是有益的决策驱动力。期望员工在门口检查自己的情绪,
ConclusionIn recent decades, the scientific study of emotion has blossomed, producing findings now ripe for application to organizational behavior. Reviewing the available research, we identify three key insights for judgment and choice within organizations. First, emotions are ubiquitous. They can consciously and unconsciously permeate judgment and choice, acting as sometimes harmful and sometimes beneficial drivers of decision making. Expecting employees to check their emotions at the door is