Emotion in organizational judgment and decision making
Emotion in organizational judgment and decision making
复制标题
DOI:
10.1016/j.orgdyn.2019.02.004
复制
发表时间:
2020-01-01
影响因子:
2
通讯作者:
Lerner, Jennifer S.
中科院分区:
文献类型:
--
作者:
Dorison, Charles A.;Klusowski, Joowon;Lerner, Jennifer S.
ConclusionIn recent decades, the scientific study of emotion has blossomed, producing findings now ripe for application to organizational behavior. Reviewing the available research, we identify three key insights for judgment and choice within organizations. First, emotions are ubiquitous. They can consciously and unconsciously permeate judgment and choice, acting as sometimes harmful and sometimes beneficial drivers of decision making. Expecting employees to check their emotions at the door is