Effects of Individual Differences in Working Memory on Plan Presentational Choices

Effects of Individual Differences in Working Memory on Plan Presentational Choices
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工作记忆个体差异对计划表达选择的影响

DOI:
--
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发表时间:
2016
影响因子:
3.8
通讯作者:
Judith Masthoff
Judith Masthoff
中科院分区:
心理学3区
文献类型:
--
作者:
N. Tintarev;Judith Masthoff

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本文解决了决策支持可视化界面领域的核心研究问题:(RQ1)在选择如何呈现可视化时是否应考虑个人用户在工作记忆方面的差异;(RQ2)如何呈现可视化以支持有效的决策和处理;(RQ3)如何评估表征选择的有效性。这些问题是在向用户展示计划或操作序列的上下文中解决的。实验在多个领域进行,研究结果与物流中的半自动系统等应用相关。也就是说,这些场景需要人们的注意力,而这些人很可能会被打断,并且需要良好的性能,但不是时间关键。在对不同类型的用户个体差异影响表象选择有效性的文献回顾之后,我们特别考虑了个人工作记忆(RQ1)的影响。审查还考虑了用于评估表示选择的度量,以及所考虑的表示选择的类型。至于表示选择(RQ2),我们考虑了许多变体,包括交互性、聚合、布局和强调。最后,为了评估计划呈现性选择(RQ3)的有效性,我们采用了分层评估方法,并在双任务范式下测量绩效,包括任务交错和情境意识评估。这种评估可视化的新方法被用于一系列研究计划的表现选择的实验中。一个重要的发现是,强调步骤(通过突出边界)可以提高完成主要任务的效率,但前提是要控制工作记忆中的个体差异。
This paper addresses research questions that are central to the area of visualization interfaces for decision support: (RQ1) whether individual user differences in working memory should be considered when choosing how to present visualizations; (RQ2) how to present the visualization to support effective decision making and processing; and (RQ3) how to evaluate the effectiveness of presentational choices. These questions are addressed in the context of presenting plans, or sequences of actions, to users. The experiments are conducted in several domains, and the findings are relevant to applications such as semi-autonomous systems in logistics. That is, scenarios that require the attention of humans who are likely to be interrupted, and require good performance but are not time critical. Following a literature review of different types of individual differences in users that have been found to affect the effectiveness of presentational choices, we consider specifically the influence of individuals' working memory (RQ1). The review also considers metrics used to evaluate presentational choices, and types of presentational choices considered. As for presentational choices (RQ2), we consider a number of variants including interactivity, aggregation, layout, and emphasis. Finally, to evaluate the effectiveness of plan presentational choices (RQ3) we adopt a layered-evaluation approach and measure performance in a dual task paradigm, involving both task interleaving and evaluation of situational awareness. This novel methodology for evaluating visualizations is employed in a series of experiments investigating presentational choices for a plan. A key finding is that emphasizing steps (by highlighting borders) can improve effectiveness on a primary task, but only when controlling for individual variation in working memory.
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