Evaluation of Emotional Intelligence and Communication Skills of Health Care Manager Candidates: A Structural Equation Modeling
Evaluation of Emotional Intelligence and Communication Skills of Health Care Manager Candidates: A Structural Equation Modeling
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医疗保健经理候选人的情商和沟通技巧评估：结构方程模型
DOI：
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发表时间：
2013
期刊：
影响因子：
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通讯作者：
Serap Durukan Köse
中科院分区：
文献类型：
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作者：
Serap Durukan Köse
健康领域的管理是一个与人际关系相关的角色处于最前沿的职位，沟通能力和情商的作用对于管理者的成功至关重要。因此，沟通技巧和情商对于学习医疗管理的学生来说是一个重要的问题。本研究的目的是明确学生的沟通技巧和情商水平并评估这种关系。该研究的工作组由哈塞特佩大学医疗保健管理系的 284 名学生组成。数据分析中使用了描述性统计和结构方程建模。研究结束时，女学生的情商高于男学生，根据结构方程分析，发现学生的沟通能力与情商之间存在显着的正相关关系。
Management in the field of health is a position in which the roles are in the forefront that are related to interpersonal relations and the role of communication skills and emotional intelligence is important in success of managers. For this reason, communication skills and emotional intelligence form an important issue for the students who are studying health care management. The aim of this study is to specify the communication skills and emotional intelligence level of students and evaluate this relation. The work group of the study is formed by 284 students studying at Hacettepe University, Department of Health Care Management. Descriptive statistics and structural equation modeling were used in data analysis. At the end of study, the emotional intelligence of female students were determined higher than the male students’ and according to the Structural Equation analysis, a significant positive relation was found between communication skills and emotional intelligence of students.