Indicators for Open Issues in Business Process Models

Indicators for Open Issues in Business Process Models
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业务流程模型中未解决问题的指标

DOI:
10.1007/978-3-319-30282-9_7
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发表时间:
2016
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[背景和动机]在需求工程的早期阶段,通常使用图形模型来传达需求。特别是,BPMN等图形语言中的业务流程模型可以帮助解释软件系统应该支持的流程。然后,这些模型可以用来得出更详细的需求。[问题/问题]通常,这样的模型是不完整的(只显示最重要的情况),或者包含自然语言的标签,容易产生歧义和遗漏信息。需求工程师必须手动识别缺失/不明确的信息。本文的目的是讨论这类潜在问题的特定类别以及如何自动发现它们。[主要想法/结果]首先,我们分析了一组业务流程模型,发现它们经常包含典型的问题类型。其次,我们以一种正式的方式描述了这些潜在的问题。我们提供了潜在问题的指示器目录,并建议需求工程师为获得有关所描述的过程的附加信息而提出的问题。我们还开发了一个工具原型,它结合了语言分析和控制流检查。该工具原型已应用于2098个业务流程模型。[贡献]本文列出了业务流程模型中的潜在问题目录。它还显示了如何自动识别这些问题。
[Context and motivation]In the early phases of requirements engineering, often graphical models are used to communicate requirements. In particular, business process models in graphical languages such as BPMN can help to explain the process that a software system should support. These models can then be used to derive more detailed requirements.[Question/Problem]Often, such models are incomplete (showing only the most important cases) or contain labels in natural language that are prone to ambiguities and missing information. The requirements engineer has to identify missing / ambiguous information manually. The aim of this paper is to discuss certain classes of such potential problems and how they can be found automatically.[Principal ideas/results]First, we analyzed a collection of business process models and found that they frequently contain typical types of problems. Second, we described those potential problems in a formal way. We present a catalogue of indicators for potential problems and suggest questions to be asked by a requirements engineer for getting additional information about the depicted process. We also developed a tool prototype that uses a combination of linguistic analysis and inspection of the control flow. This tool prototype was applied to 2098 business process models.[Contribution]The paper presents a catalogue of potential problems in business process models. It also shows how these problems can be identified automatically.
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