Chi Changing the World, Changing Ourselves )xwxuhh,qwhuidfhv6rfldodqg(prwlrqdo
Chi Changing the World, Changing Ourselves )xwxuhh,qwhuidfhv6rfldodqg(prwlrqdo
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志改变世界,改变我们自己 )xwxuhh,qwhuidfhv6rfldodqg(prwlrqdo
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通讯作者:
C. Nass
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作者:
Rosalind W. Picard;Alan Wexelblat;C. Nass
$%675$&7 This panel addresses " science fact " for future social-emotional interfaces. We discuss new theory and upcoming interface technologies that enable or augment social-emotional interaction between people and computers, and between people via new forms of computers. The theme is rooted in: (1) findings that human-computer interaction is social and emotional even when interfaces are not designed with such interaction as a goal, and (2) advances in technology, enabling computers to recognize, express, and respond to emotional and social information. The panelists will describe the guiding theory for this research, show examples of emerging technologies including new wearable, implantable, and robotic interfaces, and discuss the implications of social-emotional interaction for interface development, design, and testing. Traditionally, interface designers have viewed their work primarily as the development of tools to facilitate the performance of information tasks. Similarly, users have believed that they respond to interactive interfaces as they would to mere machines, setting aside any social or emotional concerns. However, over 70 experimental studies in the past ten years have shown that people do not respond to interactive software as a mere tool. Instead, individuals bring to bear a wide range of social rules and learned behaviors that guide their interactions with, and attitudes toward, interactive systems. Similarly, interfaces both induce a wide range of emotions in users and are assigned a wide range of emotions by users. Social and emotional responses occur when users know that they should not and believe that they do not exhibit these responses. They occur when designers do not attempt to elicit these responses, and when the interfaces are as simple as plain text on a screen, with no reference to any social or emotional aspects (e.g., no use of the word " I ") [1]. Furthermore, users exhibit social-emotional responses without explicit training, and regardless of their level of computer experience. What if this was not a trivial or accidental phenomenon? What if the social and emotional reactions that users have are important keys to building more useful, successful, and productive systems? In short, what if we could firmly ground the creation of human-computer interfaces in the rich and complex emotional lives of people? What kinds of systems might we build, and how would principles of design change? What technological advances are needed to accomplish bi-directional social-emotional communication between people and machines, and how close are we to obtaining these advances? This panel …