Pilot of a novel cervical screening intervention: interactive voice response
Pilot of a novel cervical screening intervention: interactive voice response
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DOI：
10.1111/j.1467-842x.2005.tb00765.x
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发表时间：
2005-06-01
影响因子：
3.5
通讯作者：
Htun, AT
中科院分区：
文献类型：
--
作者：
Corkrey, R;Parkinson, L;Htun, AT
目的：介绍一种交互式语音应答（IVR）宫颈癌筛查简易咨询界面的试点。2000年9月，新南威尔士州Cessnock的5，000户家庭通过IVR系统进行了联系。该系统随机挑选了18-69岁的合格妇女，评估她们的子宫颈检查状况，并提供有关子宫颈检查的专门信息。计算机辅助电话访谈（CATI）评估干预的可接受性。参与率，参与者的人口统计数据，IVR使用的妇女，和IVR costs.Results：549（12%）妇女听取了IVR电话和587（59%）完成了CATI采访。IVR听众中年轻妇女和老年妇女人数不足，已婚妇女和土著妇女人数过多。大多数女性（98%）认为IVR很容易回答，90%的人认为IVR提醒是个好主意。未筛查和老年妇女使用该系统超过筛选或年轻women.Conclusions：IVR呼叫成功地使用了大量的妇女获得信息，宫颈癌筛查，较高的使用率由公认的风险groups.Implications：这些结果表明，IVR提醒可能是有用的，以增加宫颈癌筛查率，因为那些最有风险的也使用IVR的最。将IVR连接到数据库，以便以与巴氏试验登记册邮寄提醒相同的方式发出提醒的可能性需要探索。
Objective: This paper describes the pilot of an interactive voice response (IVR) cervical screening brief advice interface.Method. In September 2000, 5,000 households within Cessnock, New South Wales, were contacted by an IVR system. The system randomly selected eligible women aged 18-69, assessed their cervical screening status and provided a tailored message about cervical screening. A computer-assisted telephone interview (CATI) evaluated intervention acceptability. Participation rates, participant demographics, IVR use by women, and IVR costs were also examined.Results: 549 (12%) women listened to the IVR call and 587 (59%) completed the CATI interview. IVR listeners under-represented younger and older women, and overrepresented women who were married, and of Aboriginal descent. The majority of women (98%) found IVR easy to answer and 90% agreed IVR reminders were a good idea. Unscreened and older women used the system more than screened or younger women.Conclusions: The IVR call was successfully used by a large number of women to obtain information on cervical cancer screening, with higher use by recognised risk groups.Implications: These results suggest that an IVR reminder might be useful to increase cervical screening rates since those most at risk also used IVR the most. The potential for linking IVR to a database to issue reminders in the same manner as Pap Test Register postal reminders needs to be explored.