The impact of working memory and the “process of process modelling” on model quality: Investigating experienced versus inexperienced modellers
The impact of working memory and the “process of process modelling” on model quality: Investigating experienced versus inexperienced modellers
复制标题
工作记忆和“过程建模过程”对模型质量的影响：调查经验丰富与缺乏经验的建模者
作者：
Markus Martini;J. Pinggera;Manuel Neurauter;P. Sachse;Marco Furtner;B. Weber
流程模型（PM）表示业务流程的图形化描述，例如，从在线订购图书到将包裹交付给客户的整个流程。缺乏关于创建高质量PM的相关因素的知识。本研究调查的作用，认知过程以及建模过程中创建一个PM经验丰富和缺乏经验的建模。具体而言，两个工作记忆（WM）功能（持有和处理的信息和关系整合）和三个过程的过程建模阶段（理解，建模，和解）与PM质量。我们的研究结果表明，WM功能的关系整合是正相关的PM质量在两个建模组。理解阶段的比例是负相关的PM质量在没有经验的建模和和解阶段的比例是正相关的PM质量在有经验的建模。我们的研究揭示了过程建模的核心认知机制，并对建模软件的开发和过程建模的工艺教学具有潜在的实际意义。
A process model (PM) represents the graphical depiction of a business process, for instance, the entire process from online ordering a book until the parcel is delivered to the customer. Knowledge about relevant factors for creating PMs of high quality is lacking. The present study investigated the role of cognitive processes as well as modelling processes in creating a PM in experienced and inexperienced modellers. Specifically, two working memory (WM) functions (holding and processing of information and relational integration) and three process of process modelling phases (comprehension, modelling, and reconciliation) were related to PM quality. Our results show that the WM function of relational integration was positively related to PM quality in both modelling groups. The ratio of comprehension phases was negatively related to PM quality in inexperienced modellers and the ratio of reconciliation phases was positively related to PM quality in experienced modellers. Our research reveals central cognitive mechanisms in process modelling and has potential practical implications for the development of modelling software and teaching the craft of process modelling.
DOI：
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发表时间：
2017
期刊：
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影响因子：
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作者：
M. Just;P. Carpenter
通讯作者：
M. Just;P. Carpenter
影响因子：
4.1
作者：
Rosen, VM;Engle, RW
通讯作者：
Engle, RW
影响因子：
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作者：
Brainard, DH
通讯作者：
Brainard, DH