Structuring interviews with experts during knowledge elicitation
Structuring interviews with experts during knowledge elicitation
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在知识获取过程中组织专家访谈
DOI：
10.1002/int.4550080106
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发表时间：
1993
影响因子：
7
通讯作者：
J. Ford
中科院分区：
文献类型：
--
作者：
L. Wood;J. Ford
我们开发了知识启发的访谈技术，其基础是(1)社会科学的相关研究和技术，(2)专业知识的性质，(3)希望帮助知识工程师避免简化偏差，这是与获取高度复杂的概念相关的陷阱之一，以及(4)从实施中分离启发的可取性。这一方法由四个阶段组成，每个阶段的问题都有指导方针。首先，描述性启发阶段旨在揭示专家使用的术语和专业语言中反映的领域中的重要实体和概念。第二阶段，结构化扩展，旨在使用前一阶段中揭示的术语来探索领域概念与专家知识的组织之间的关系。脚本编写阶段依赖于通过前两个阶段发现的陈述性知识来发现程序性知识，而最后一个组件验证在整个知识获取过程中非常重要，以确保正在获取的知识是正确的和足够的，以使实现它的系统能够解决它所涉及的那类问题。©1993 John Wiley&Sons，Inc.
We have developed interviewing techniques for knowledge elicitation based on (1) relevant research and techniques from the social sciences, (2) the nature of expertise, (3) a desire to assist a knowledge engineer to avoid reductive bias, one of the pitfalls associated with the acquisition of highly complex concepts, and (4) the desirability of de‐coupling elicitation from implementation. the approach consists of four phases with guidelines for questions suited to each stage. First, the descriptive elicitation stage is intended to reveal the important entities and concepts in the domain as reflected in the terms and specialized language used by the expert. A second stage, structured expansion, is designed to probe the relationships between the domain concepts and the organization of the expert's knowledge using the terminology uncovered in the previous stage. the scripting phase relies on the declarative knowledge found through the two previous stages to discover procedural knowledge, and the final component, validation, is important throughout the process of knowledge elicitation to ensure that the knowledge being elicited is correct and adequate to enable a system in which it is implemented to solve the class of problems with which it is concerned. © 1993 John Wiley & Sons, Inc.