CONTROLLING THE GAZE OF CONVERSATIONAL AGENTS
CONTROLLING THE GAZE OF CONVERSATIONAL AGENTS
复制标题
控制对话代理的目光
DOI：
10.1007/1-4020-3933-6_11
复制
发表时间：
2005
影响因子：
2.5
通讯作者：
Betsy van Dijk
中科院分区：
文献类型：
--
作者：
D. Heylen;Ivo Van Es;A. Nijholt;Betsy van Dijk
我们报告了一项试点实验，该实验研究了卡通说话面孔的不同目光注视行为对人类与智能体对话质量的影响。我们将一个大致实现了一些类人行为模式的说话面孔版本与其他两个版本进行了比较。在其中一个版本中，视线的移动保持在最小限度，而在另一个版本中，移动会随机发生。说话的面孔有许多限制。没有语音识别功能，因此问题和答复必须由系统用户输入。尽管有这样的限制，我们发现与按照类人模式行事的代理交谈的参与者比与其他代理交谈的参与者更欣赏该代理。与最佳版本的对话也进行得更加有效。参与者完成任务所需的时间更少。
We report on a pilot experiment that investigated the effects of different eye gaze behaviours of a cartoon-like talking face on the quality of human-agent dialogues. We compared a version of the talking face that roughly implements some patterns of human-like behaviour with two other versions. In one of the other versions the shifts in gaze were kept minimal and in the other version the shifts would occur randomly. The talking face has a number of restrictions. There is no speech recognition, so questions and replies have to be typed in by the users of the systems. Despite this restriction we found that participants that conversed with the agent that behaved according to the human-like patterns appreciated the agent better than participants that conversed with the other agents. Conversations with the optimal version also proceeded more efficiently. Participants needed less time to complete their task.