Devising hybrid solutions: an exploratory framework
Devising hybrid solutions: an exploratory framework
复制标题
设计混合解决方案：探索性框架
DOI：
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发表时间：
2015
期刊：
影响因子：
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通讯作者：
Filippo Visintin
中科院分区：
文献类型：
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作者：
M. Rapaccini;Filippo Visintin
在这项研究中，我们提出了一个探索性的框架，以支持以产品为中心的服务化的背景下的混合解决方案的发展。我们假设，混合解决方案的开发应该由两个主要变量驱动：产品的潜在使用价值和与价值创造过程相关的感知风险。此外，我们建议将感知的风险分为可用性、使用、过程和环境相关的组成部分。因此，基于这些变量，我们建议：（一）服务，应该附加到一个产品;（二）这些附加服务对客户价值创造过程的影响;和（三）客户和供应商可以实现的利益，从交付的混合解决方案。本研究的实际意义进行了讨论，几个案例的例子。
In this study, we present an exploratory framework to support the development of hybrid solutions within the context of product-centric servitisation. We hypothesise that the development of hybrid solutions should be driven by two main variables: the potential value in use of the product and the perceived risk associated with the value creation process. Moreover, we suggest splitting the perceived risk into availability, use, process and environment-related components. Hence, based on these variables, we suggest: (i) the services that should be attached to a product; (ii) the effect of these attached services on the customer value creation process; and (iii) the benefits that both customer and supplier can achieve from the delivery of hybrid solutions. The practical implications of this study are discussed with respect to several case examples.
影响因子：
4.2
作者：
A. Davies;T. Brady;M. Hobday
通讯作者：
A. Davies;T. Brady;M. Hobday