Finding a new kind of knowledge on the HeartNET website
Finding a new kind of knowledge on the HeartNET website
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DOI：
10.1111/j.1471-1842.2007.00742.x
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发表时间：
2007-12-01
影响因子：
3.8
通讯作者：
Green, Lelia
中科院分区：
文献类型：
--
作者：
Bonniface, Leesa;Green, Lelia
由国家心脏基金会（西澳分部）和伊迪丝科万大学开发的一个网站，在澳大利亚研究委员会的帮助下，提供了对许多心脏病患者所经历的孤立感的深入了解，这促使他们坚持不懈地寻找答案的基本问题：为什么是我？为了发现心脏病患者的在线社区是否有助于灌输与他人分享旅程的意识，并评估这种共享体验的影响，定性数据包括使用HeartNET网站对50名心脏病患者进行的深入访谈。该网站拥有600多名会员，还提供了讨论板数据，以增加分析的深度。（互联网）引导他们发现了一个新的“地方”（一个在线社区），在那里他们可以“提出困难的问题”，并从他人那里“获得支持和智慧”。本文建议，当焦虑的病人寻求与健康有关的信息时，例如在图书馆，他们可以受益于被给予接触点，以便与发现自己处于类似情况的其他人进行交流。基于互联网的社交软件（Web 2.0）可以提供这种交流。
A website developed by the National Heart Foundation (WA Division) and Edith Cowan University, with the help of an Australian Research Council-Linkage grant, provides insight into the sense of isolation experienced by many heart patients which prompts them to engage in a relentless search to answer the fundamental question: why me?To discover whether an online community for people with heart conditions may help instil a sense of sharing a journey with others, and to assess the impact of this shared experience.The qualitative data constituted 50 in-depth interviews with heart patients using the HeartNET website. This website, with its 600+ membership, also provides Discussion Board data to add depth to the analysis.Patients describe how their unsatisfactory search for information in one 'place' (the Internet) led them to discover a new 'place' (an online community) where they could 'ask difficult questions', and 'gain support and wisdom' from others.This paper suggests that, when anxious patients seek health-related information, for example in a library, they may benefit from being given contact points to communicate with others who find themselves in similar situations. Internet-based social software (Web 2.0) can provide this kind of communication.