Centralization or Decentralization of Decision Rights? Impact on IT Performance of Firms
Centralization or Decentralization of Decision Rights? Impact on IT Performance of Firms
复制标题
决策权集中还是分散？
DOI：
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发表时间：
2006
期刊：
影响因子：
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通讯作者：
K. Motohashi
中科院分区：
文献类型：
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作者：
Takahito Kanamori;K. Motohashi
信息技术对企业决策结构的影响已经是一个争论了几十年的话题。一方面，信息技术增加了高层管理人员可获得的信息，它提供的协调优势可能导致企业集中决策。另一方面，信息技术可以将公司的全球信息传播给一线工人，使他们能够做出更好的决策，并提高管理层的监控能力，有利于权力下放。为了了解决策权的集中和分散对IT生产力效应的经济影响，我们进行了一项实证分析，以检验IT绩效对改变决策结构的公司的影响，使用了2300家日本公司的4年面板数据集。我们的研究结果表明，对于改变决策结构的企业来说，集权和分权都对IT产生了实质性的生产力效应，而对于决策权发生根本性变化的企业来说，生产力效应更为显著。此外，我们发现有证据表明，决策权的变化对大公司的生产率有更明显的影响。最后，我们的研究结果表明，由于决策权变化的生产率效应仅在非制造业部门实现。本文揭示了决策权对企业IT绩效的影响，并强调了伴随IT投资的组织重新设计的重要性。
The effects of IT on the decision making structure of firms has been a topic of debate for decades. On the one hand, IT increases the information available to top management, and the coordination advantages that it provides may lead firms to centralize decision making. On the other hand, IT makes it possible to disseminate global information of the firm to line workers enabling them to make better decisions as well as enhances management's monitoring capability, favoring decentralization. In order to understand the economy wide effects of centralization and decentralization of decision rights on the productivity effect of IT, we conduct an empirical analysis to examine the change in the effects of IT performance in firms that changed its decision making structure, using a panel data set for 2,300 Japanese firms over 4 years. Our results indicate that both centralization and decentralization have a substantial productivity effect on IT for firms that changed its decision making structure and the productivity effects are more marked for firms that conducted radical change of decision rights. Moreover, we find evidence that changes in decision rights have a more pronounced productivity effect on large firms. Finally, our results show that productivity effects due to changes in decision rights are realized only in the non-manufacturing sectors. This paper sheds some light on the effects of decision rights on firms' IT performance and underscores the importance of organizational redesign accompanying IT investment.