The Roles of Worker Expertise, Information Sharing Quality, and Psychological Safety in Manufacturing Process Innovation: An Intellectual Capital Perspective
The Roles of Worker Expertise, Information Sharing Quality, and Psychological Safety in Manufacturing Process Innovation: An Intellectual Capital Perspective
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DOI：
10.1111/j.1937-5956.2010.01172.x
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发表时间：
2011-07-01
影响因子：
5
通讯作者：
Pandejpong, Temyos
中科院分区：
文献类型：
--
作者：
Lee, Jung Young;Swink, Morgan;Pandejpong, Temyos
本文探讨了智力资本的三个要素在实施过程创新中的作用。在现有文献的基础上，我们开发了一个模型，描述了工人的专业知识，信息共享质量和心理安全如何共同作用的要素，人力，结构和社会层面的智力资本，影响技术成功的制造工艺创新（MPI）项目。描述179 MPI项目在美国公司的数据分析结果强烈支持一个多维的，面向过程的观点，智力资本的MPI项目技术性能的影响。我们还发现，一个MPI项目的增量起着调节作用的工人的专业知识和MPI性能之间的关系。我们的研究为如何在项目环境中更有效地积累智力资本提供了见解。
This paper examines the roles of three elements of intellectual capital in implementing process innovations. Building upon prior literature, we develop a model describing how worker expertise, information sharing quality, and psychological safety work together as elements of the human, structural, and social dimensions of intellectual capital to influence the technical success of manufacturing process innovation (MPI) projects. Results of an analysis of data describing 179 MPI projects in US firms strongly support a multidimensional, process-oriented view of intellectual capital's effects on MPI project technical performance. We also find that the incrementalness of an MPI project plays a moderating role over the relationship between worker expertise and MPI performance. Our study provides insights on how intellectual capital can be more effectively accumulated in a project environment.