Understanding and managing bias
Understanding and managing bias
复制标题
理解和管理偏见
DOI：
10.22459/dupsc.05.2010.06
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发表时间：
2010
影响因子：
2.6
通讯作者：
K. Martin
中科院分区：
文献类型：
--
作者：
M. Kebbell;D. Muller;K. Martin
大部分来自心理学研究的大量证据表明，决策和信息处理能力往往不是最佳的，因为世界上信息的复杂性压倒了人类的认知能力，并产生了偏见。时间限制、动态和目标变化等环境压力加剧了这种情况。本章的目的是确定一些导致不确定性的关键认知偏差，以及管理它们的新机制。我们还讨论了促进警察和安全部门对这种不确定性作出反应的现实期望的重要性。
A large amount of evidence, mostly from research in psychology, suggests that decision-making and information processing abilities are often not optimal because the informational complexity of the world overwhelms human cognitive abilities and creates bias. This is exacerbated by contextual pressures, such as time constraints, dynamism and changing goals. Our aim in this chapter is to identify some of the key cognitive biases that contribute to uncertainty, as well as emerging mechanisms to manage them. We also discuss the importance of promoting realistic expectations of the police and security services in their responses to such uncertainty.