Managing HR in the Small and Medium Enterprise: The Impact of Professional Employer Organizations
Managing HR in the Small and Medium Enterprise: The Impact of Professional Employer Organizations
复制标题
中小企业人力资源管理：专业雇主组织的影响
DOI：
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发表时间：
2000
期刊：
影响因子：
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通讯作者：
Thomas W. Gainey
中科院分区：
文献类型：
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作者：
Brian S. Klaas;John Mcclendon;Thomas W. Gainey
由于规模有限，许多中小型企业(SME)无法证明其组织中有专职人力资源专业人员。因此，许多人力资源活动的复杂性和耗时性质可能会导致对现有管理资源的大量消耗。然而，专业雇主组织(PEO)通过提供薪酬计划、法规遵从性和其他与人力资源相关的服务，为中小企业提供了处理劳动力的替代方案。本研究调查了一家大型PEO的763名客户的满意度。结果表明，企业成长、过去的人力资源问题、员工规模、合同细节、服务代表-客户关系、价值一致性和总体PEO使用率与PEO服务的管理满意度显著相关。
Due to their limited size, many small and medium enterprises (SMEs) cannot justify full-time HR professionals in their organizations. Thus, the complex and time-consuming nature of many HR activities can result in a significant drain on existing managerial resources. Professional employer organizations (PEOs), however, offer SMEs an alternative for handling their workforce by providing compensation programs, regulatory compliance, and other HR-related services. This study examines the satisfaction levels of 763 customers of one large PEO. Results show that firm growth, past HR problems, workforce size, contractual detail, service representative-client relations, value congruence, and overall PEO usage are significantly related to managerial satisfaction with PEO services.