It isn't just about choice: The potential of a public performance report to affect the public image of hospitals
It isn't just about choice: The potential of a public performance report to affect the public image of hospitals
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DOI：
10.1177/1077558705275415
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发表时间：
2005-06-01
影响因子：
2.5
通讯作者：
Tusler, M
中科院分区：
文献类型：
--
作者：
Hibbard, JH;Stockard, J;Tusler, M
一份设计良好的公共绩效报告能否影响医院的公众形象？使用前/后设计和电话采访，消费者的意见和报告，他们使用公立医院的报告进行了研究。调查结果显示，该报告确实影响了消费者对报告发布后2至4个月社区内个别医院质量的看法。
Can a well-designed public performance report affect the public image of hospitals? Using a pre/postdesign and telephone interviews, consumer views and reports of their use of public hospital report are examined. The findings show that the report did influence consumer views about the quality of individual hospitals in the community 2 to 4 months after the release of the report.