Does Team Telecommuting Affect Productivity? An Experiment
Does Team Telecommuting Affect Productivity? An Experiment
复制标题
团队远程办公会影响生产力吗？
DOI：
10.2139/ssrn.2153100
复制
发表时间：
2012
期刊：
影响因子：
--
通讯作者：
Krista J. Saral
中科院分区：
文献类型：
--
作者：
Glenn Dutcher;Krista J. Saral
越来越多的雇主采用了远程办公政策。从雇主的角度来看，远程办公的好处包括直接节省成本，因为不必让员工呆在办公室里；间接节省成本，因为减少了人员流动，提高了员工满意度。缺点是，人们认为这是在传统工作场所之外逃避的机会，如果员工被安排在远程办公团队中，这个问题可能会加剧。使用一个控制实验，随机分配受试者参与实验室（非远程通勤者）或在线参与他们选择的位置（远程通勤者），我们直接测试远程通勤者是否更有可能在团队中搭便车，以及团队的位置构成是否影响这一结果。我们没有发现远程办公或非远程办公人员在团队中搭便车的证据。我们还发现，当一名员工在传统团队与远程办公团队中配对时，其产出的差异可以归因于受试者对其队友生产力的看法。最后一个结果直接导致对管理人员的政策影响。
Telecommuting policies have been increasingly adopted by employers. The benefits of telecommuting from the employer's perspective include direct cost-saving from not having to house employees in an office and indirect cost-saving through reduced turnover associated with increased employee satisfaction. The downside is the perceived opportunity for shirking outside of the traditional workplace, a problem which is potentially exacerbated if employees are placed into telecommuting teams. Using a controlled experiment which randomly assigned subjects to participate in the laboratory (non-telecommuters) or to participate online in a location of their choice (telecommuters), we directly test whether telecommuters are more likely to free ride when in teams and whether or not the locational composition of the team influences this outcome. We find no evidence of free-riding in teams for either telecommuters or non-telecommuters. We also find that variation in output when a worker is paired in a traditional team versus a telecommuting team can be attributed to the beliefs subjects have about their teammates productivity. The last result leads directly to policy implications for managers.