Assessing Digital Transformation in Universities
Assessing Digital Transformation in Universities
复制标题
评估大学的数字化转型
DOI:
10.3390/fi13020052
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发表时间:
2021
期刊:
影响因子:
3.4
通讯作者:
Graciela Bribiesca Correa
中科院分区:
文献类型:
--
作者:
Guillermo Rodríguez;Graciela Bribiesca Correa
Industry 4.0 and Society 5.0 are reshaping the way organizations function and interact with the communities they serve. The massive penetration of computer and network applications forces organizations to digitalize their processes and provide innovative products, services, and business models. The education market is suffering changes as well, but universities seem slow to react. This paper proposes the application of an integrated digital transformation model to assess the maturity level that educational institutions have in their digital transformation processes and compares them to other industries. Particular considerations to address when using the model for higher-education institutions are discussed. Our results show that universities fall behind other sectors, probably due to a lack of effective leadership and changes in culture. This is complemented negatively by an insufficient degree of innovation and financial support.