Reducing the fear of crime in a community as a complex service system: The case of London Borough of Sutton

Reducing the fear of crime in a community as a complex service system: The case of London Borough of Sutton
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作为一个复杂的服务系统,减少社区对犯罪的恐惧:伦敦萨顿区的案例

DOI:
10.1016/j.emj.2012.06.005
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发表时间:
2012
影响因子:
7.5
通讯作者:
Andreu L
Andreu L
中科院分区:
管理学3区
文献类型:
--
作者:
Andreu L

文献摘要

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下面的案例是以“实践者”的风格写的,这种风格和语言经常在真实的世界环境中使用。它以结构化的形式呈现,但清楚地说明了一个复杂的系统。我们认为,有很多关于认知、互动、关系、结构、实践、身份和边界的问题都是理论性的,但它们是嵌入式的,需要以跨学科的方式进行讨论。实现结果(即减少对犯罪的恐惧)的问题是需要提供的服务,但这种服务是在系统内创建的,目前还不清楚由谁创建。通常,我们将案例简化到某个角度来实现“解决方案”。这是一个很好的例子。这一呼吁旨在鼓励摘要(见论文正式呼吁文件)以允许学科和领域相互交流的方式发起强有力的讨论。这是关于洞察力的情况下,因为它是关于洞察力我们自己合作理解复杂的服务系统,定位我们的论点和贡献,增长所需的知识和建立必要的接口,以推进这一领域的知识。
The following case has been written in a ‘practitioner’style, a style and language that is often used in real world settings. It is presented in a structured form but clearly illustrates a system that is complex. We believe there are issues of perception, interactions, relationships, structures, practices, identities and boundaries that are very much theoretical, but are embedded and need to be discussed in a transdisciplinary manner.The issue of achieving an outcome (ie reducing the fear of crime) is a service that needs to be rendered, but such a service is one that is created within the system and it is unclear by whom. Often, we reduce the case to a certain perspective to achieve a ‘solution’. This is not the case here. This call aims to encourage abstracts (see formal call for papers document) to initiate a robust discussion in a manner that would allow academic disciplines and domain areas to interact with each other. It is as much about insights to the case as it is about insights to ourselves collaborating in understanding complex service systems, locating our arguments and contributions, growing the knowledge needed and building on interfaces necessary to advance knowledge in this area.