Exploring Nudge Designs to Help Adolescent SNS Users Avoid Privacy and Safety Threats
Exploring Nudge Designs to Help Adolescent SNS Users Avoid Privacy and Safety Threats
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探索助推设计以帮助青少年 SNS 用户避免隐私和安全威胁
DOI：
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发表时间：
2020
期刊：
影响因子：
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通讯作者：
K. Yatani
中科院分区：
文献类型：
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作者：
Hiroaki Masaki;Kengo Shibata;Shui Hoshino;Takahiro Ishihama;Nagayuki Saito;K. Yatani
轻推是一种在不剥夺选择自由的情况下影响个人选择的方法。我们感兴趣的是，轻推是否可以帮助青少年避免社交网络服务（SNS）上的隐私和安全威胁。我们进行了一项在线调查，比较了11种不同的轻推设计如何影响9种具有各种隐私和安全威胁的场景的决策。我们收集了29,608份来自青少年SNS用户（自称是高中生和大学生）的回复，发现轻推可以帮助引出潜在的风险选择。参与者更有可能避免潜在的风险选择时，提出了负面的框架（例如，“90%的用户不会在没有许可的情况下分享照片”）而不是肯定的（例如，“10%的用户愿意”）。与仅具有一般隐私和安全建议的轻推相比，显示关于其他人做出潜在风险决策的可能性的统计数据的社交轻推可能具有负面影响。最后，我们提供针对青少年SNS用户的隐私/安全轻推的设计考虑。
A nudge is a method to influence individual choices without taking away freedom of choice. We are interested in whether nudges can help adolescents avoid privacy and safety threats on social network services (SNS). We conducted an online survey to compare how 11 different nudge designs influence decisions on 9 scenarios featuring various privacy and safety threats. We collected 29,608 responses from adolescent SNS users (self-claimed high school and university students), and found that nudges can help to educe potentially risk choices. Participants were more likely to avoid potentially risky choices when presented with negative frames (e.g., "90% of users would not share a photo without permission'') than affirmative ones (e.g., "10% of users would''). Social nudges displaying statistics on how likely other people would make potentially risky decisions can have a negative effect in comparison to a nudge with only general privacy and safety suggestions. We conclude by providing design considerations for privacy/safety nudges targeting adolescent SNS users.