Criteria of effectiveness in multiple cross-sectoral interorganizational relationships
Criteria of effectiveness in multiple cross-sectoral interorganizational relationships
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DOI：
10.1016/j.evalprogplan.2008.09.004
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发表时间：
2009-02-01
影响因子：
1.6
通讯作者：
Babiak, Kathy M.
中科院分区：
文献类型：
--
作者：
Babiak, Kathy M.
随着组织间关系（ior）的普及，评估实现预期结果的有效性的挑战已经成为实践者和学者关注的问题（Atkinson， M., & Maxwell， V.(2007)）。使用结果度量驱动多机构伙伴关系的绩效：一个案例研究。《衡量企业卓越性》，11(2),12-22；卡拉汉，K，和克洛比，K（2007）。协作满足性能度量的挑战。公共管理，36(2),9-24；科尔森，A.（2005）。你所有伙伴的瘟疫：再生的理论与实践。国际公共部门管理学报，18(2),151-163。本文的目的是实证比较一个非营利性加拿大体育组织及其合作伙伴在多个跨部门关系中使用的有效性标准。为此，调查了三个层次的有效性标准：社区、网络和组织层次。对非营利性体育组织及其多个跨部门合作伙伴进行了定性案例研究。结果表明，衡量合作伙伴之间IOR有效性的一些标准是高度相关的，一些反映了竞争的价值观，一些是所有合作伙伴共享的，还有一些在衡量IOR结果的有效性方面是模糊的。讨论了对未来研究和实践的启示。(C) 2008 Elsevier Ltd版权所有。
As the popularity of interorganizational relationships (IORs) grows, the challenge of evaluating the effectiveness of achieving desired outcomes has emerged as a concern for both practitioners and academics (Atkinson, M., & Maxwell, V. (2007). Driving performance in a multi-agency partnership using outcome measures: A case study. Measuring Business Excellence, 11(2), 12-22; Callahan, K., & Kloby, K. (2007). Collaboration meets the performance measurement challenge. The Public Manager, 36(2), 9-24; Coulson, A. (2005). A plague on all your partnerships: Theory and practice in regeneration. International Journal of Public Sector Management 18(2), 151-163.]. The purpose of this paper is to empirically compare the effectiveness criteria used by a nonprofit Canadian sport organization and its partners embedded in multiple cross-sectoral relationships. To that end, three levels of effectiveness criteria were investigated: the community, network, and organization levels. A qualitative case study was conducted on the nonprofit sport organization and its multiple cross-sectoral partners. The results suggest that some criteria for measuring IOR effectiveness among partners were highly interrelated, some reflected competing values, some were shared across all partners, and some were ambiguous in the measures of effectiveness of IOR outcomes. Implications for future research and for practice are discussed. (C) 2008 Elsevier Ltd. All rights reserved.