The Contribution of Design Thinking to Museum Digital Transformation in Post-Pandemic Times
The Contribution of Design Thinking to Museum Digital Transformation in Post-Pandemic Times
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DOI：
10.3390/mti6090079
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发表时间：
2022-09-01
影响因子：
2.5
通讯作者：
Mason, Marco
中科院分区：
文献类型：
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作者：
Mason, Marco
在这篇文章中，我想通过关注以人为本的设计实践（也称为设计思维）在博物馆数字化转型背景下的影响，对我对博物馆设计角色的立场进行批判性审视，这一转型因COVID-19疫情及其限制而加速了两年。本文旨在提供一系列关于设计思维（DT）对博物馆在数字化转型时期所面临的主要挑战的贡献的建议。严格评估DT对博物馆的价值超出了本文的范围，但是，有足够的学术和专业文献来假设DT在应对数字化转型挑战方面的贡献。我的论证得到了博物馆部门和学术界文献综述的证据的支持。首先，通过对事实（疫情期间博物馆的举措）的批判性审视和对现有文献的批判性反思，我将确定一系列关键的博物馆挑战。其次，通过批判性地审视设计文献，我将通过讨论DT实践在应对这些挑战方面的贡献提出一系列建议。
With this article, I would like to present a critical examination of my position on the role of design in museums by focusing on the influence of human-centred design practices (also known as design thinking) in the context of digital transformation in museums, a transformation that has been accelerated by two years of the COVID-19 pandemic and its restrictions. The article aims to offer a set of propositions about the contribution of design thinking (DT) to the main challenges museums are facing in a moment of digital transformation. A rigorous evaluation of the value of DT on museums is beyond the scope of this article, however, there is a sufficient body of academic and professional literature to hypothesise the contribution of DT in addressing digital transformation challenges. My argumentation is supported by evidence from the literature review in the museum sector and academia. Firstly, through a critical examination of facts (museum initiatives during the pandemic) and a critical reflection of existing literature, I will identify a set of key museum challenges. Secondly, by critically looking at design literature, I will suggest a set of propositions by discussing the contribution of DT practices in addressing those challenges.